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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Ashley D.
Ashley D.
High Point, NC
33 reviews
While their customer derive is sometimes a little difficult to deal with, overall I like Time Warner Cable and have used it as my service provider for years.
Vanessa R.
Vanessa R.
Fredonia, NY
42 reviews
Good service however, their customer service could be improved. There seems to be a lot of miscommunication between the local offices, when you call there main customer service, and between the technicians.
Jennie K.
Jennie K.
15 reviews
Only service available in my area. Cable box/DVR is slow. I ended up going with a cable card in another device. Internet is unreliable, goes down frequently.
Blanca C.
Blanca C.
27 reviews
I've had Time Warner cable for more than 18 years but have never really used it much since I'm always at work and my kids are usually at school. In the years since it has gotten too pricey. I am actually in the process of disconnecting these services unless they give me a better price
Emily H.
Emily H.
Pawleys Island, SC
24 reviews
We only use Time Warner because they are convenient. Their customer service has been very sub par and honestly we feel what we get is sub par for what we pay.
Carissa W.
Carissa W.
Shepherdsvlle, KY
62 reviews
We've had time warner cable for our internet for two years and have never had a problem! Fast internet! Our bill went up from $40 to $50 after the first year and we tried to get it back down but they won't.
Katie F.
Katie F.
Grove City, OH
15 reviews
The service is hit or miss. Sometimes it is working great and other times it's super slow. We don't have cable so we use our internet to stream Hulu and Netflix and sometimes it can't even do that well.
Rebecca C.
Rebecca C.
Louisville, KY
23 reviews
Service keeps going out, techs don't know what they're talking about, and customer service reps aren't helpful. I can't wait for Time Warner to be bought out.
Kelly B.
Kelly B.
Rochester, NY
5 reviews
Very expensive. You get a lot of channels but it is almost too many. I never need to watch that many channels nor do I know what is on a lot of the channels.
Heather K.
Heather K.
Miamisburg, OH
4 reviews
Had them many years ago and had all sorts of problems with box we have it now with high speed Internet and rarely do we have many issues. Very quick to restore service if it gets disconnect for late payment.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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