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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Naomi V.
Naomi V.
Laredo, TX
30 reviews
Love the company but hate the price. It is a reliable company, as far as internet connection, and cable reception. This is the only cable company in our town.
Leah W.
Leah W.
Cincinnati, OH
5 reviews
Our internet is hit or miss, as is the customer service. Between unexplainable charges and rising prices, we are starting to look at other internet providers.
Mayra M.
Mayra M.
Brownsville, TX
29 reviews
So far I have had great customer service. The only thing that happens is at night when I try streaming movies to watch the internet tends to get a bit slow.
Mayra S.
Mayra S.
16 reviews
If I had a choice and would look at other providers. I feel like TWC has a monopoly in my area and the prices on services are too high!
Christina R.
Christina R.
Austin, TX
14 reviews
Love that I don't have any problems with the quality of picture with my channels.i only dislike that I have repeated channels for the high price I'm paying.
Hunter W.
Hunter W.
Hallstead, PA
37 reviews
Time Warner Cable is good with their service but they are also very expensive. Their cable boxes are not reliable because I am on my third already in a month.
Lauren F.
Lauren F.
Orange, TX
37 reviews
We have had great luck with time warner locally. dealing with their customer service is another story but I try to call a local office to resolve any issues.
leslie t.
leslie t.
Montclair, CA
12 reviews
Signed up for TWC when we moved into our townhome. They scheduled us an appointment right away and sent someone out to help with set-up since we had our own modem. The connection is usually pretty good.
Jamie S.
Jamie S.
Winston Salem, NC
14 reviews
The worst part about TWC is that the contracted price raises and you ahve to make several calls to get it reduced again. Customer service is not that great.
amanda g.
amanda g.
Arlington, TX
58 reviews
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Techie Expert
Level 1
They are ok honestly the internet goes out more often than it should. But it's what out apartment offers. Price is good though I suppose
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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