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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Bess N.
Bess N.
Brenham, TX
6 reviews
Time Warner Cable has been great for me over the past 3 years. I was a little turned off when they required a new digital box to get most of the channels I watched but now that I have it I have no complaints.
Alexis A.
Alexis A.
Torrance, CA
10 reviews
For internet, in my area, TWC speeds can't be beat. I had initially thought that I wouldn't love them based on previous Customer Service issues with my parents but I have, generally has great customer service. My connection gets spotty sometimes, but no more so than with other providers.
Denaysha S.
Denaysha S.
Buffalo, NY
11 reviews
It's very slow and I don't recommend it honestly. I have had it for years and don't really use the Internet enough on my home computer to feel like changing it
sonia g.
sonia g.
Palmdale, Ca
7 reviews
I love how the time warner cable people get back to u if anyone has a question. I have also gotten the chance to try out the DVR it works well. The last time i had a problem with the control i walked in and they replaced the control for a new one
. i am really satisfied with the service.
Amanda B.
Amanda B.
5 reviews
I switched from Direct TV to TWC and I made the BEST desicion. The quality is fantastic, I can watch all of my channels, and my boyfriend hooked everything up himself! Definitely stating with TWC from now on!
Carissa W.
Carissa W.
Shepherdsvlle, KY
62 reviews
We've had time warner cable for our internet for two years and have never had a problem! Fast internet! Our bill went up from $40 to $50 after the first year and we tried to get it back down but they won't.
Chassity S.
Chassity S.
Saint Louis, MO
38 reviews
I haven't had many problems with my internet, although I only use it for my phone and Netflix. Time Warners customer service is okay. I hate how they are a huge company that is trying to dominate the internet/cable world. Time warner is my only choice where I live, and that's not fair.
jennifer c.
jennifer c.
Kansas City, KS
31 reviews
Time Warner isn't terrible, but it's not great either. I noticed that our Internet is very sporadic. Sometimes our signal is great and working perfectly, other times it just seems to stop altogether. They do have great customer service and are very helpful if I ever have any issues!
sally s.
sally s.
22 reviews
They are great for movies and recording shows and fast internet and i love that you can stream them from any where u go as long as ur a timwe warner customer
Charlaine B.
Charlaine B.
Dripping Spgs, TX
49 reviews
No real guide. I would like to know what is showing instead scrolling through. If you can get past that its pretty good its just really annoying for me since i don't have the channels memorized also
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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