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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Emma C.
82 reviews
Billing department/ payment methods are terrible. however, I have the highest internet speed that my area offers and I never have issues with it. Only seem to have issues when I make a payment. Just try making a payment over the phone, avoid using their website for payment as much as possible.
Katie W.
New York, NY
9 reviews
Time Warner is the worst service provider. Very expensive but in New York City you don't have a choice of service provider. Customer service is awful. They are not helpful and I do not have the time or patience to sit on the phone with them all day to mitigate the problem. Would not recommend
Danielle B.
El paso, TX
43 reviews
Worst Internet provider that I have ever dealt with. We pay outrageous for our service and it rarely works. When it does work it's extremely slow. We have the highest speed that they offer for our area. They are the only Internet provider for our area or I would have canceled a long time ago.
Alexa N.
Lake Forest, CA
13 reviews
I am currently living by myself in a studio and purchased one above the lowest internet package because I use an Apple TV and my laptop, as well as my phone, very often.
My internet is always so slow and I wish I just bought the cheapest package because it now feels pointless to have done so.
Tori S.
65 reviews
Time warner sends me a lot of junk mail trying to get me to up my service which is kind of annoying but thankfully they never call me or anything like that. The Internet service has been decent... Only on occasion does it go out. But it's the only supplier to my area which is why I have them.
Jasmine A.
185 reviews
So far the TV and Internet have been so great ! It was so great to switch to them from Verizon ( now frontier) which was terrible ! Then only down side was we didn't get out $300 gift card I was told we would get just because Verizon was in my
Boyfriends name and time warner is now in mine !
Stefani N.
Santa Monica, CA
34 reviews
decent cable and internet provider; had no choice but to get time warner cable because it's included in my apartment rent/lease package and it's a bit expensive but does the trick; customer service has been helpful when i needed a premium channel charge removed since i never had requested it
Cathy S.
Ilion, NY
70 reviews
I have had Time warner Cable for many years and as i love the service most of the time ours is about to change yet again to new company and services I'm not sure why but i hope the price of things changes for the better because we really shouldnt have to pay so much for entertainment and news
Shannon B.
Lexington, SC
341 reviews
I've honestly never been a huge fan of Time Warner Cable. There aren't really any other choices aside from DirecTv so I'm basically stuck with this mediocre service. I can't wait to see what changes Charter has in store. Definitely not the best service but not the worst I've ever had either.
Ariel W.
New York, NY
29 reviews
The connection is reliable and pretty good. Prices are decent, however I have heard of people paying less than me for the same service. Not sure what that says about the company. Customer service is okay and can use some working on. Happy with the cable service, not so much with the company.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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