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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Valerie A.
Valerie A.
20 reviews
Time Warner Cables internet is kinda slow. In the two story house I have the signal is very for in the upper level. But works great in one level houses.
Mary C.
Mary C.
Lynwood, CA
28 reviews
To some degree, I am some what disappointed at the service I gotten from Time Warner Cable. To get them on the phone is ridiculous.
Leann K.
Leann K.
37 reviews
We love our TWC, but sometimes it is not very dependable in our area. On the good days I love it, and on the bad days, not so much.
Meghan  G.
Meghan G.
Erie, PA
24 reviews
Great company but if you ever need to call for anything, you will be wasting a good 3 hrs minimum on the phone to get nowhere. customer service is not the best but I hope that it gets better
Annie T.
Annie T.
Milwaukee, WI
33 reviews
For the most part time warner is reliable but have been having a lot of issues but i will say they have stepped their game up on their customer service end it has been much worse in the past
Michelle A.
Michelle A.
Middleton, NH
36 reviews
I am not impressed with Time Warner. Where it is pretty much the only company available to us in our area, it takes advantage and raises the price so high we had to cut down to only Internet.
Kassity S.
Kassity S.
Murray, KY
20 reviews
Excellent customer service. Any question I've had, they've had an immediate answer. Their chat service is convenient and efficient.
Wendy P.
Wendy P.
Rockingham, NC
12 reviews
Very disappointed. Internet is very slow and cable is constantly going on the blink. Doesn't do any good to report to local office.
Cathy B.
Cathy B.
Zebulon, NC
9 reviews
I haven't been with them very long. They seem to be very helpful, both over the phone and live chat. Internet is a little slow but you get what you pay for; we have the lowest speed available.
Hayley h.
Hayley h.
79 reviews
Sometimes the internet runs pretty slow and we have to reset the monitor a lot. it's ok, justa little pricey for what it does
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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