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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Alexa C.
Alexa C.
Hemet, CA
16 reviews
Its good for basic cable and they have a good connection it doesnt glitch or freeze or loose signal
Carlos R.
Carlos R.
Ridgewood, NY
10 reviews
Service has definitely improved, customer service is better than it has been. Less time to speak with an agent. Good Internet service and cable service as well.
Naina D.
Naina D.
Durham, NC
29 reviews
Only show in my area. Unreliable but Overall they do a good job. I think the lack of competition is what adds to the badd customer service
Kaily C.
Kaily C.
13 reviews
Their internet and cable works for what you need. But I rate them so low because if you have a problem, their customer service is terrible
Heather  H.
Heather H.
Somerset, KY
6 reviews
For the most part the service has been good. We have had issues with poor signals, random drops in internet connection & one incident with poor customer service.
Marcella G.
Marcella G.
Lubbock, Tx
13 reviews
I've never had a problem with TWC. We have had some really great customer service with this company. The internet is great and runs really fast. No lagging at all.
Doris D.
Doris D.
W Terre Haute, IN
14 reviews
Haven't had cable issues but phone and internet have worked less than it has worked had serviced an it was something to do with modem so they put in new one. but no credit on bill
Christi M.
Christi M.
26 reviews
Great internet service. Bad customer service. No deals for long tim cable/internet customers. Only new customers. Prices go up every year.
Lyndsey B.
Lyndsey B.
Albion, PA
13 reviews
Very poor internet service. I'm not happy with my high speed internet, but we live in the country and this is pretty much the only option.
Leslie G.
Leslie G.
Lexington , Sc
28 reviews
I am not a fan of Time Warner. I hate having to call every year to renegotiate my rates. Why can't they just give everyone a good fair price?! And it's like every couple months my bill sneaks up a few more dollars.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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