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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Hunter W.
Hallstead, PA
37 reviews
Time Warner Cable is good with their service but they are also very expensive. Their cable boxes are not reliable because I am on my third already in a month.
Lauren F.
Orange, TX
37 reviews
We have had great luck with time warner locally. dealing with their customer service is another story but I try to call a local office to resolve any issues.
Nikala H.
San Antonio, TX
8 reviews
Love their service. Has all my favorite shows at a good price. Great customer service and great fast forwarding and recording functions
Jamie S.
Winston Salem, NC
14 reviews
The worst part about TWC is that the contracted price raises and you ahve to make several calls to get it reduced again. Customer service is not that great.
Jordan B.
14 reviews
Good customer service, but internet is sometimes not efficient and works poorly. Always willing to come to fix the internet promptly, but annoying that the internet goes out more than 1-2 times per year.
Jasmine C.
17 reviews
I'm in college and always on the move I love that when I got home I can easily catch up on all of the episodes I missed and movies also
Mayra S.
17 reviews
If I had a choice and would look at other providers. I feel like TWC has a monopoly in my area and the prices on services are too high!
Mayra M.
Brownsville, TX
29 reviews
So far I have had great customer service. The only thing that happens is at night when I try streaming movies to watch the internet tends to get a bit slow.
Jamie S.
170 reviews
I don't have any complaints about TW. We have automatic billing and whenever we have an issue with that (overcharge), we simply call and it is resolved rather quickly ... and for that reason, I love them!
Alison T.
Rochester, NY
60 reviews
I really like that they give free movies when they mess up. I haven't really had any problems with service going down or anything like that.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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