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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
roxana p.
roxana p.
Lewisville, TX
26 reviews
I got told that HBO was included if I selected a certain package so i said yes. then I received the bill to find out that I got charged for HBO and the sales rep included a phone line.
Mallory L.
Mallory L.
Terre Haute, IN
31 reviews
Always a phone call away, wait times are within a one hour window of when they will show up, can do most of their troubleshooting over the phone.
Sabrina B.
Sabrina B.
Highland, CA
21 reviews
My internet alway seems to loose connection. I try to troubleshoot and nothing. Since they first installed the cable it has not worked properly
Jessica C.
Jessica C.
La Habra, CA
10 reviews
Fast internet but the service always goes down. Customer service is terrible. Trying to get someone to come out to fix something is even worse.
Karen A.
Karen A.
78 reviews
Badge Icon
Techie Expert
Level 1
I like their service but I wish they would have channels in Spanish. I guess it is because I live in an area that's mostly Anglo. Their internet service so far has been good.
Wendy M.
Wendy M.
Austin, TX
15 reviews
Time Warner is a good company. They attend to issues in a timely matter. They try very hard to keep the customer happy. They have been a very easy company to work with.
Chelsea H.
Chelsea H.
Owensboro, KY
90 reviews
Badge Icon
Techie Expert
Level 1
Pretty much stinks but we don't have a lot of options in our area. Constantly calling customer service for disruptions in service and outages.
Rafael P.
Rafael P.
Penitas, TX
10 reviews
Time Warner Cable is pretty much the only company for cable here, but it's good! I get all the channels I want and some. It's very nice and simple without and extra boxes and what not
Jennifer M.
Jennifer M.
Lebanon, OH
14 reviews
I enjoy streaming all of my shows and videos on my smart tvs. My internet service has been great and I have enjoyed it with Time Warner Cable.
Erika M.
Erika M.
20 reviews
They are the only provider in the area. Internet is slow and sometimes doesn't even work. They jack their prices sky high for the worst quality service. Customer service is awful. I would not go through them if I had a choice.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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