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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Alexandra R.
Alexandra R.
Sunnyside, NY
42 reviews
Where do I start? Frequent and lengthy service interruptions, usually right in the middle of Skype calls to family and in the middle of movies.
victoria c.
victoria c.
San Bernardino, CA
3 reviews
Their internet is really fast. Its ver dependable. A lot of devices can be connected to the wifi and it wont slow down too much. Great service.
Sabra B.
Sabra B.
Shepherdsville, KY
9 reviews
We continue doing business with TWC because they are the only option in our area. Customer service is horrible and prices continue to increase due to lack of competition.
cintya g.
cintya g.
Bell Gardens, CA
7 reviews
Badge Icon
Techie Expert
Level 1
Great service i only pay 50 dollar and my internet is pretty fast ....so far i haven't had to call customer service which is always a good thing
Candie F.
Candie F.
Dobson, NC
43 reviews
Time Warner is a better company that I've used so far. They are much better than satellite and I don't have to worry about them changing the prices of the services I get.
Mallory L.
Mallory L.
Terre Haute, IN
31 reviews
Always a phone call away, wait times are within a one hour window of when they will show up, can do most of their troubleshooting over the phone.
roxana p.
roxana p.
Lewisville, TX
26 reviews
I got told that HBO was included if I selected a certain package so i said yes. then I received the bill to find out that I got charged for HBO and the sales rep included a phone line.
Sabrina B.
Sabrina B.
Highland, CA
21 reviews
My internet alway seems to loose connection. I try to troubleshoot and nothing. Since they first installed the cable it has not worked properly
Chelsea H.
Chelsea H.
Owensboro, KY
90 reviews
Badge Icon
Techie Expert
Level 1
Pretty much stinks but we don't have a lot of options in our area. Constantly calling customer service for disruptions in service and outages.
Wendy M.
Wendy M.
Austin, TX
15 reviews
Time Warner is a good company. They attend to issues in a timely matter. They try very hard to keep the customer happy. They have been a very easy company to work with.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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