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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Renee C.
Renee C.
EUCLID, OH
5 reviews
Exceptionally reliable service, but the cost is far too high. New customers get great deals while loyal customers are ignored. I've used this service for nearly 20 years and there's absolutely no reward for loyalty- quite the opposite, in fact.
Emily B.
Emily B.
100 reviews
I don't like calling time warner cables customer service line but whenever I go into their physical store, they always go out of their way to help!
Lisa W.
Lisa W.
Boerne, TX
16 reviews
Unfortunately this is the best of the worst options we have for ISP. The customer service isn't the greatest, and it usually takes a couple of tries to fix anything. I'm not a fan.
julie j.
julie j.
Oak Hill, OH
28 reviews
It has a lot of channel offers but not happy with service I get. Was having a lot of problems for many weeks got run around when I called, problem finally fixed but after many weeks of not getting to watch too many shows I got a whole $25 credit!
Andrea V.
Andrea V.
Addison, TX
9 reviews
So far so good! This is the first year I 've used Time Warner! I love their DVR system and On Demand. I like you can watch TV on your phone as well
Jessica G.
Jessica G.
Dayton, Oh
8 reviews
I have TWC for Internet and landline, so far no issues with either. The Internet is fast and reliable no buffering when watching movies online. No dropped signals on the landline
Casey K.
Casey K.
Burlington, KY
211 reviews
I haven't had any issues recently with TWC. There hasn't been any outages since I've had it (about 2 years). I used to have a problem with their billing, but that has been corrected.
Annette V.
Annette V.
Honolulu, HI
229 reviews
My husband and I don't have their cable since we have Hulu and Netflix, but we do have Time Warners' internet service and it's great! Really fast too when I comes to streaming and gaming.
Cate R.
Cate R.
Durham, NC
78 reviews
Although the Internet speed is fantastic, the customer service is terrible. They hold the monopoly in my area which allows them to treat their customers poorly with no consequences.
Paige S.
Paige S.
25 reviews
My family and i love our Tv channels but the customer service at time warner has not been so good, for that reason, Ii would not recommend them and they raise your bill randomly
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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