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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jessica M.
Jessica M.
Corning, NY
11 reviews
Time Warner Cable has the fastest and most affordable internet in my area. I get extremely high speeds for streaming and game play. I would recommended it to anyone who is a gamer or enjoys streaming videos.
Sol K.
Sol K.
51 reviews
Unpleasant costumer service, interruptions in internet, extremely high prices and inconsistency in speed given. We pay for 60 Mbps and sometimes we get 100 Mbps (which is awesome) but sometimes we get 10 Mbps which is not ideal at all. And it can last for a while and be slow for a few days.
aimee v.
aimee v.
Wilmington, OH
35 reviews
I like that I can use fast internet. I t is important for my kids so they can game, you tube, and music. I like it so I can get my work and school done. I also like the caller ID feature on the television, it is super convenient. Also I like that I can DVR the shows I want to watch later.
Mari S.
Mari S.
Evansville, IN
12 reviews
Their rates are fair for a college town, but the connection absolutely sucks. We have the second highest package and I couldn't even stream netflix when I was the only one home. We finally got fed up with it not working and contacted support. They sent someone out the next day and found that there was a problem on the pole and now our internet works great. They had great customer service with our issue.
Autumn S.
Autumn S.
Garland , TX
28 reviews
I like that time warner is much less expensive than the competition but sometimes I find their customer service and Internet service lacking. I've had more issues with my connection going in and out with TWC than any other provider I've used, but in the end the cost has kept me with them.
Nicole J.
Nicole J.
Charlotte, NC
12 reviews
I only use time warner for Internet services and it is ok. It can be spotty sometimes. I also think their prices are a little high for what you get. I have a standard internet option and it's about $35.
Julie M.
Julie M.
Racine, Wi
36 reviews
I'm not the biggest fan of Time Warner. I think they are always messing with internet speeds to try to get you to purchase the higher package. Also, the cable box lags so badly I would like to throw it.
Ariana M.
Ariana M.
Brooklyn , NY
28 reviews
Time Warner cable can be good and bad. The good this is that cable is always available. There's plenty of channels to watch along with movies. And they have dvr option. Internet is sometimes slow though
Sarah B.
Sarah B.
Franklin, LA
194 reviews
When i had time warner cable it was good i used to like. But now, omg it seems like it got worse, you can never get anyone to help you, customer service sucks, they put you on hold forever-i could go grocery shopping come home and i would still be on hold. and omg the prices are insane.
Sara L.
Sara L.
Woodstock, NY
15 reviews
This is our only option for cable Internet and television. They often throttle our speeds or block popular websites despite claiming g otherwise. I wish we had the option of using a more reputable brand.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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