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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Chantelle K.
Chantelle K.
70 reviews
Super expensive for just cable and Internet. The internet cuts out every day or so for the highest possible. I would definitely recommend these guys if you had no choice and they were the only cable provider in the neighborhood
Hannah S.
Hannah S.
Cornelius, NC
18 reviews
We have high speed internet through them and before them we used a similar speed but had terrible problems. So far Time Warner has been consistently good and the customer service has been best out of companies we have used. Happy Customer
Jennifer s.
Jennifer s.
Cincinnati, OH
27 reviews
Not great customer service, in dependable service, always breaks down. The services are over priced and we upgraded to get better bandwidth and intern got worse service then before. After multiple phone calls their staff couldn't fix the issue till two weeks and 5 calls later. Only good thing about them is no contract!
No recommendation
Nettiejo H.
Nettiejo H.
296 reviews
They are overpriced and have terrible business practices. They promise things and don't deliver. They constantly perform maintenance and shutdown all services without warning and we can't do anything because no one else provides service here
Maris M.
Maris M.
36 reviews
I've been using this company for as long as I can remember they are always on top of it very understanding and reasonable and will help with any problem that you inquire about they are always in the line 24/7 which is very convenient and nice to know that someone is listening so this company deserves all 5 stars because they are the best
Jessica C.
Jessica C.
Raleigh, NC
6 reviews
I have time warner cable for my internet provider. The prices aren't terrible, however my internet goes down occasionally. Ill be in the middle of something and it will go down, I have to reset everything and it can take up to a half hour to get internet/wifi running again. Other than that, service is fine and I haven't had any problems.
Andrea D.
Andrea D.
Louisville , KY
50 reviews
Too bad I can't give this a ) star rating. If i had another option I would switch in a hreat beat. I HATE Time Warner, they are terrible! We have constant outages, and they are overpriced for the speed and quality of services they provide!
Erica W.
Erica W.
DELAWARE, OH
8 reviews
We used to have a lot of outages and our bill used to change every month so we switched to frontier once but didn't like there prices or setvice s and switched back since becoming a customer with time warner again we have had only minor issues like our box was messed up but they were quick to get someone out here to fix it!
Ashley B.
Ashley B.
Danville, KY
11 reviews
I have always had problems with Time Warner. Occasionally service is spotty and our internet connection is ridiculously slow in comparison to other places. The individuals that have come out on service calls are hit or miss for politeness as well. If I could switch providers I would definitely try but offerings for my area are slim.
Eliana G.
Eliana G.
Los Angeles, CA
22 reviews
Service not the best, but for a cheap price, what can you expect. I am happy with Time Warner because I wouldn't want to pay more for my internet anyways. I don't spend much time working at home so it isn't a huge significance to me.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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