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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Alyssa C.
Alyssa C.
Canandaigua, NY
126 reviews
Terrible customer service. On more than one occasion we have gotten out bill and have had services added to our account that we never asked for and have no idea why they are there. We dropped them for cable and if we had another option in our area for Internet we would have it. The quality really isn't that great either.
Maria O.
Maria O.
Hot Springs National Park, AR
54 reviews
I had never heard of this company.Until move I moved to tx.I really like it.They have good TV and Internet packages.They have good prices too.I have the bundle Internet ,cable and phone.So far I really like it alot.No complains.
Darcel D.
Darcel D.
Durham, NC
2 reviews
We have had Time Warner Cable for 2 years and the service has been horrible. Customer service isn't helpful with explaining the monthly fluctuations in monthly bills and will often lie to you to get you to keep your service.
Kat G.
Kat G.
San Antonio, TX
17 reviews
Charge too much for services, cable is always going out or the box messes up and they just find something to blame it on they can never hold their own accountability. Wish there was a cheaper package without cutting so much
Celesta D.
Celesta D.
Los Angeles, CA
22 reviews
Time Warner is a decent provider. We rarely had an issue with them. I love the On-demand option. It just became too expensive without doing much to justify the ever increasing rate. We since have switched over to Direct TV.
Kristen B.
Kristen B.
Plain City, OH
65 reviews
TWC is the only option we have in our area. When your things work, everything is fine. When you have issues, they seem to work the SLOWEST and without any rush. They aren't terrible, but they aren't the worst. At least the signal is still there if there is a storm unlike if you have satellite and it storms outside.
Kala M.
Kala M.
Lexington, KY
42 reviews
I like our cable/ internet deal through time warner. We got a good package for a good price. We do often have technical issues. With the service though but the customer service is really good about taking care of everything.
Erin A.
Erin A.
Baldwinsville , NY
6 reviews
We haven't had many problems with our Time Warner Cable service, good consistent streaming throughout the 2+ years we've used them. My only complaint is that our bill went up around $20 after the first year with no notice.
Angela C.
Angela C.
Cincinnati, OH
53 reviews
Everything is average for time warner cable. The internet always goes out when someone is using the phone just like the old days lol. The TV seems fine until every once in a while it'll go out for hours. Sometimes it will make weird screeching noises. No matter how much a worker comes out here it'll never be fixed
Alex W.
Alex W.
Gibsonville, NC
14 reviews
I don't usually have problems with my internet. Of course an outage can happen, but I can't recall one that was really life shattering and lasted more than an afternoon. I've had an overall good experience with the company.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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