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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Besse B.
Besse B.
New York, NY
4 reviews
They are the worst. i have come so close to switching services, but somehow they rope me back in every time. internet is reliable, their just too expensive.
Kristi A.
Kristi A.
23 reviews
They're decent. Cable doesn't go out too often. Kind of pricey compared to some but their packages are a nice deal. Had a bit of difficulty with their customer service but they were very nice about it
Kristen G.
Kristen G.
Shepherdsvlle, KY
27 reviews
We have had a good experience with time warner over the past year. We had some issues with internet working at first, but they were always able to fix it.
The wifi signal is usually ok but a lot of times it goes in and out or has a really weak signal. We have had them come out to try and fix it but it only worked temporarily. But we only pay $35 a month so that may be why. Otherwise it works out everyday use and Netflix watching.
Melissa L.
Melissa L.
Richmond, KY
29 reviews
We have been long-time customers with TWC.
We have had very few issues with our local office or with the service in general.
The only complaint worth mentioning is the wait time for a tech to come out.
Leann L.
Leann L.
Covington, KY
35 reviews
Their actual internet service is kind of spotty. I have the mid-grade internet and my connection is sometimes slow when I have multiple phones and a TV/Roku on it. Their customer service is pretty nice though and they do a great job with transferring your service when you move.
Amanda L.
Amanda L.
112 reviews
Twc Internet service kind of sick or at least in our area it does. we have the one below the top one and it's constantly going out or is really lagging. i
Teresa U.
Teresa U.
West Richland, WA
73 reviews
We have had no issues with Time Warner. Their service is a bit expensive but we also chose to have an upgraded package. We enjoyed them and we are not having problems already interactions in service.
Rachel H.
Rachel H.
27 reviews
The product (Internet service and speed) is generally reliable, but the customer service is generally crap. The actual techs are very hit and miss - either friendly and efficient, or late and lazy.
Karole J.
Karole J.
Durham, NC
18 reviews
Terrible customer service. Limited choices in programming. Technical support is non-existent. I only have it because there are no other options in my area.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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