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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kelly S.
Kelly S.
Westerville, OH
145 reviews
To much money for crappy Internet! We don't really get the speed they advertise and we are constantly loosing connection and having to restart the router.
Jacqueline Z.
Jacqueline Z.
Los Angeles, CA
63 reviews
The internet is okay when it functions but usually it gets congested during the evenings and you can barely watch a video. THe customer service also is not very helpful when you give them a call and even though the internet is cheaper it does not run well overall.
Rebecca R.
Rebecca R.
New York , Ny
6 reviews
Time warner is the only option I have to use in my apartment. It is over-priced and misleading and has bad customer service. The way the television menu is set up is completely unintuitive.
Katie M.
Katie M.
53 reviews
I hate time Warner but where I live, I don't have an option. The internet drops out constantly and trying to talk to someone at TW is nearly impossible
eve w.
eve w.
New York, NY
19 reviews
Twc is what or building is wired work. Speed is decent if you pay for extra. Basic is too slow to watch movies. In Manhattan it takes then 2 days to come fix service which is unacceptable!
Kate M.
Kate M.
30 reviews
I enjoy the new set up on On Demand but most of the times I can never play the movies or TV shows I would like to watch which is frustrating especially since my parents pay for this service.
Michelle Q.
Michelle Q.
Alamo, TX
20 reviews
Great company. There are times when the cable goes out but it is only when they are doing maintanence or when the electricity goes out for some reason or another. Nothing really bad to say.
Alison R.
Alison R.
San Marcos, TX
90 reviews
Absolutely love twc! has all of the channels I love with amazing fast internet! whenever I have a problem they arrive fast and early to my appointment!
J P.
J P.
46 reviews
While I don't usually experience problems with my service, I am not very happy with the monthly cost. It seems to be slightly increasing every few months. I will be looking into other options.
Dana B.
Dana B.
Bedford, TX
10 reviews
I've had time warner for over a year. It never goes out and the picture is amazing. I have cable bundled with Internet and phone and it is very reasonably priced. Customer service is great!
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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