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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Emily L.
Emily L.
Killeen
62 reviews
Badge Icon
Techie Expert
Level 2
Not too fond of TWC, not terrible, though. We always have a ton of issues, but customer service does a great job of fixing things over the phone. Pay extra for special channels which I do not receive. Wifi goes out frequently.
Kelly G.
Kelly G.
13 reviews
I feel that Time Warner Cable is VERY overpriced. However, they do provide fast internet and a wide variety of channels. I just think that they charge far too much.
Lisa A.
Lisa A.
Canyon Cntry, CA
133 reviews
Time Warner has always done right by us. I have had a few different companies for Internet and time warner always seems to have the best service and the best price.
Tina L.
Tina L.
36 reviews
Overpriced, you get less channels for more money than comparable other satellite companies. Having a landline that doesn't work yet they have come to "fix" it twice
Jennifer S.
Jennifer S.
Cincinnati, OH
13 reviews
The actual internet connection isn't bad. The only thing I don't like is the customer service. The tried to get us to get a faster connection and when we said we weren't interested, they hung up on us.
Zoe R.
Zoe R.
Binghamton, NY
17 reviews
Extremely high costs and the "great deals" you hear about all the time aren't really worth it. they're a bunch of scams to get you to spend more money for regular cable. stick to the simple plans if you have this company.
Dave F.
Dave F.
1 review
Horrible service and super expensive for the internet speed you get! Also they only tend to send bills every other month so you're always late! WOULD NOT RECOMMEND!
Charlotte J.
Charlotte J.
Louisville, KY
112 reviews
We rent a router from them and we have the high speed Internet option. We do sometimes have a problem with the router but the internet works pretty well most times.
Sally R.
Sally R.
Jamaica, NY
25 reviews
I find Time Warner extremely expensive. It is a good deal to join but once your promotion time is over the price is outrageous. I just received a letter stating the bill will go up again. I only good thing is that I'm not locked in. The other cable companies lock me in and that is a deal breaker for me.
Mallory C.
Mallory C.
Dallas , TX
75 reviews
A necessary evil. Of course it's expensive but, my internet is fast and usually very reliable. They'll work with you on getting a good deal once you've been a customer for a while.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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