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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Teresa U.
Teresa U.
West Richland, WA
73 reviews
We have had no issues with Time Warner. Their service is a bit expensive but we also chose to have an upgraded package. We enjoyed them and we are not having problems already interactions in service.
Ebeliz R.
Ebeliz R.
Duncanville, TX
16 reviews
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Techie Expert
Level 1
The service is good. The price is outrageous! I've rarely experienced down times and when I have they are very prompt in solving the issues AND keeping you posted on the status of the work order.
Michael P.
Michael P.
Slingerlands, NY
13 reviews
I've always been indifferent with time Warner cable. They are okay, but it feels like I have no better option. The prices go up every year and I can't lower the even though the quality stays mediocre.
Pam D.
Pam D.
13 reviews
I'm not a fan of Time Warner and looking to change providers soon. They continue to raise my bill, it jumped $30 more at one time. Their customer service tends to be rude and condescending. Not to mention, almost weekly there is a time period the Internet does not work.
Ella T.
Ella T.
Pullman, WA
50 reviews
Best option in my area but I am not sastified with my service. My wifi is fairly slow andI personally feel like I am over paying for an inferior product.
Alexis G.
Alexis G.
San Antonio, TX
58 reviews
Great company to have your internet with when ever there is a problem they fix it right away but for me I haven't had a problem with my internet at all .
Gidget S.
Gidget S.
Mebane, NC
44 reviews
Great company. Affordable prices on internet and cable. Even has a forgiveness discount for older clients to comeback. Great customer service and support
Nawshin J.
Nawshin J.
Jamaica, NY
66 reviews
Great television service and landline service. However, I often have to deal with Internet problems and the company cannot provide me with any helpful solutions except "Reboot the router/modem".
Steven W.
Steven W.
Santa Ana, CA
5 reviews
TIme Warner has great customer service and the best deals for service. I was stuck with Cox and AT&T before that. It was always a hassle if there are any issues. The pricing was also ridiculous!

Taylor H.
Taylor H.
Benson, NC
23 reviews
This company is a joke. I literally have not a single good thing to say except they provide the only high sped internet in my area and so I am stuck with them until something better comes along.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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