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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Susan N.
Susan N.
New York, NY
24 reviews
It's not really that reliable. Sometimes the internet goes out and doesn't come back on for hours or a day or two. Sometimes it lags really badly even when nobody is downloading or uploading anything.
Michele L.
Michele L.
Raleigh, NC
5 reviews
I have been a TWC subscriber for years and the price keeps going up while the service keeps going down! Google Fiber is on its way and then there will be some competition instead of the current monopoly!
Besse B.
Besse B.
New York, NY
4 reviews
They are the worst. i have come so close to switching services, but somehow they rope me back in every time. internet is reliable, their just too expensive.
Amanda H.
Amanda H.
Fayetteville, NC
30 reviews
They are horrible my area and go out all the time. It was our only option as we were renting and did not want to commit to a dish. Customer service is terrible, and they overcharged us numerous time.
Melissa L.
Melissa L.
Richmond, KY
29 reviews
We have been long-time customers with TWC.
We have had very few issues with our local office or with the service in general.
The only complaint worth mentioning is the wait time for a tech to come out.
Teresa U.
Teresa U.
West Richland, WA
73 reviews
We have had no issues with Time Warner. Their service is a bit expensive but we also chose to have an upgraded package. We enjoyed them and we are not having problems already interactions in service.
Amanda L.
Amanda L.
114 reviews
Twc Internet service kind of sick or at least in our area it does. we have the one below the top one and it's constantly going out or is really lagging. i
Priscilla T.
Priscilla T.
New York, NY
10 reviews
Time Warner sucks! They have terrible internet service and they always make their billing so confusing that you won't find out if they try to charge you extra for something you didn't request for.
Rachel H.
Rachel H.
27 reviews
The product (Internet service and speed) is generally reliable, but the customer service is generally crap. The actual techs are very hit and miss - either friendly and efficient, or late and lazy.
Cynthia J.
Cynthia J.
BROOKLYN , NY
23 reviews
Sometimes i just stare at the v and wonder why am i still here. so much crap on tv. its becomes depressing that life goes on and this stuff is still on tv,
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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