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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Rachel K.
19 reviews
I like them but at the same time I wish it didn't cost so much to have car and Internet I'm currently paying for a landline that doesn't even work and they will charge me to fix when it never worked
Cynthia J.
Brooklyn, NY
23 reviews
Sometimes i just stare at the v and wonder why am i still here. so much crap on tv. its becomes depressing that life goes on and this stuff is still on tv,
Tammy S.
16 reviews
I really have no choice but to use them because of my area but. I have never had an issue with customer service. My internet keeps going out all the time.
Sable D.
8 reviews
Ive usually gotten decent customer service, its the speed of the internet provided that usually drives me nuts. It can be terribly slow, peak times aside.
Amena E.
Whittier, CA
25 reviews
I like time warner. The first time I was setting up I got really mad though. After I talked to customer service I finally got everything straightened out.
Emily H.
9 reviews
Not a fan at all. I had Time Warner for 3 years and it was over-priced, and awful customer service. When I spoke to someone about how I was not pleased with the service they told me "Well if you would like you could cancel, just call back later if that's what you want to do"
Melissa L.
Richmond, KY
29 reviews
We have been long-time customers with TWC.
We have had very few issues with our local office or with the service in general.
The only complaint worth mentioning is the wait time for a tech to come out.
Leann L.
Covington, KY
35 reviews
Their actual internet service is kind of spotty. I have the mid-grade internet and my connection is sometimes slow when I have multiple phones and a TV/Roku on it. Their customer service is pretty nice though and they do a great job with transferring your service when you move.
Ebeliz R.
Duncanville, TX
16 reviews
The service is good. The price is outrageous! I've rarely experienced down times and when I have they are very prompt in solving the issues AND keeping you posted on the status of the work order.
Priscilla T.
New York, NY
10 reviews
Time Warner sucks! They have terrible internet service and they always make their billing so confusing that you won't find out if they try to charge you extra for something you didn't request for.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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