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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Tasha G.
Tasha G.
Lexington, KY
10 reviews
Overly priced. This company is never available when you call, almost
Always have to send an agent for seemingly small issues. Goes out often. If there were anything else available in our area we would drop Twc in an instant.
Cassie G.
Cassie G.
San Antonio, TX
11 reviews
I hate time warner. The customer service is terrible. The Internet is terrible. To get a service person out here. It's a almost a 2 week wait. I want to switch so bad to AT&T but they aren't in the area.
Meghan D.
Meghan D.
14 reviews
I do like time warner cable and everything they have to offer. Although, we have always used time warner and ever since we got a security system, the wifi speed sucks.
janelle a.
janelle a.
Bronx, NY
26 reviews
Service is not that great and sometimes it goes in and out without any explanation from the company. Not to mention they raise prices every year, I'm not satisfied overall with time warner cable internet or cable services.
Catherine C.
Catherine C.
Murrieta, Ca
107 reviews
They advertise extremely fast internet. I pay for the fast internet speed and the wifi randomly connects and disconnects all the time. Loading speed is extremely poor.
Regina M.
Regina M.
Mebane, NC
11 reviews
Their package prices are outrageous, and if you aren't careful there is always an extra charge or two on my bill. I have internet with TWC and in my 2 bedroom apt signal is too week to reach from the living room to my bedroom
Natasha T.
Natasha T.
Maysville, NC
199 reviews
TWC is an okay company, they start you off with decent prices, but will randomly add extra money to each bill. And when I questioned them I never got much of an answer. Internet has some problems and is down every couple months.
dylan h.
dylan h.
Biddeford, ME
32 reviews
Unfortunately the area i live in there is not many options for cable/internet. time warner is famous for constantly having issues and saying its high speed when the speeds are low. if you can avoid time warner, id say do it
Katie K.
Katie K.
Brooklyn, NY
32 reviews
Time Warner has gotten better over the years as it has lost much of its monopoly in my area. But they still have poor service from time to time with unexplained outages
Miranda M.
Miranda M.
13 reviews
There OK I have called several time to come fix my cable box they would come but never fix my box they do something with the lines which has nothing to do with the box
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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