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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kat S.
Kat S.
121 reviews
Can't say I'm a huge fan of Time Warner Cable. I think they way overcharge for their services because they have a monopoly on something everyone wants sooner or later, to watch TV.
Rita H.
Rita H.
Agoura Hills, CA
11 reviews
We are stuck with Time Warner Cable service in our area and, unfortunately, it is spotty at best. This said, the Time Warner support team is exceptionally quick and responsive. How do I know? Because we have to call them so often!
Cass W.
Cass W.
33 reviews
I am not a huge fan of time warner cable, but it is all we can get where we live. The Internet is fast, but the cable is not great and the customer service needs some help
Brad N.
Brad N.
Raleigh, NC
25 reviews
The internet and cable are great - hardly ever have a problem, however whenever something is wrong on my bill, or i have to deal with customer service, it is a nightmare. i wouldn't wish that on my worst enemy. They are the worst!
Deanne B.
Deanne B.
Sherman Oaks, CA
8 reviews
I've had Time Warner for a few months and haven't really had any issues with them. I appreciate the cross-platform accessibility, but most providers have been on top of it!
Barb  G.
Barb G.
19 reviews
They ae a Great company if there's ever a problem they are on it to fix it immediately and they even give you credit for your troubles and I rarely have troubles but when I do they are fixed right away This is a Wonderful Company
Melanie M.
Melanie M.
El Paso, TX
12 reviews
I have had no issues with this company, their packages are worth the money and you get a lot of extras included, compared to AT&T uverse and dish. My family has used the cable for over 20 years and we have rarely had any problems.
Issac G.
Issac G.
2 reviews
The service is great especially customer service its getting a lot better. I have all the service internet, phone, and cable. I have been a customer for a few years I wished they offered some sort of perks for long term customers.
Alexandra R.
Alexandra R.
Murray, KY
32 reviews
I live in an apartment, making the connection spotty sometimes. TWC has been out to our apartment twice in the past 5 months and I have seen improvements after their visit.
Sarah S.
Sarah S.
19 reviews
Time Warner Cable has been reliable service. We have never lost service when there is bad weather. Occasionally service has gone out but with a call to customer service they get it started right back up. Overall, good experience.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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