Woah there, it looks like your browser is out of date.

To get the best experience, please update your browser.

Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

  • Earn $271/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to lea...1 Answers
  • Earn $343/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to lea...1 Answers
  • Earn $224/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to lea...1 Answers
Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
Leave a Review
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Chrystie D.
Chrystie D.
Garland, TX
76 reviews
Badge Icon
Techie Expert
Level 1
I love this company I'm with this company right now I got services with them about 2 years ago and I've been with them ever since they have the best customer service ever and they are very affordable the always working with you to meet your demands the always trying to give you a good deal and yes I would most definitely recommend
Channon M.
Channon M.
West Monroe, NY
37 reviews
Time Warner is very hit or miss. There have been times when our internet is just complete and total trash, and when I have reached out to get an answer as to why, the response has been "we are having some outages in your area, please stand by". I'm sorry but that is not helpful, especially when i pay so much for cable and internet
Linda C.
Linda C.
Waldo, OH
24 reviews
We have been customers of Time Warner Cable for well over 20 years. They are consistent and rarely do we have to call technical support. We use them for TV, phone and internet. We don't have to worry about losing connectivity during storms. The four stars is because when we DO have to call customer service, the wait is very long.
Kandice C.
Kandice C.
Cleveland, OH
28 reviews
The service is pretty good and the bundled prices aren't half bad either when compared to other companies. It would be nice if they went the extra mile though to create better packages for after the introductory price package ends making it less stressful on the clients who are faced with having to find cheaper rates else where.
Kristin C.
Kristin C.
Burleson, TX
25 reviews
Compared to other cable providers twc has better pricing for the amount of stations you get and WiFi plus phone. We Thought it was awesome the home phone caller ID shows on the TV in every room so don't have to run on some phone calls when telemarketers call and not Goin to the phone just to see who's calling bc it's on the tv!
Elisha E.
Elisha E.
Mount Orab, OH
29 reviews
Our service is pretty good with little issue. Our tv never goes out not even when its storms, now our phone and internet is a different story. Our internet goes out serval times a month and our phone you can be on the phone talking next thing you know you've lost the call and the pricing is outrageous after your contract is up.
Madison I.
Madison I.
Chandler, AZ
23 reviews
Time Warner is one of the only internet options available to me, but I have nearly constant problems. The internet connection is spotty at best and I regularly cannot connect. They inundate me with mail to upgrade to a cable or telephone plan, even though I don't have a TV or landline! If I had the option, I wouldnt choose TWC.
Rachel S.
Rachel S.
Medina, OH
115 reviews
I hate TWC. Every other month it seems they are raising their prices and the bill skyrockets, only to leave you calling trying to rebundle to get it at a more affordable price. The customer service agents rarely are helpful and place you on hold constantly. If you have other alternative cable providers you should seek them out.
Stacey A.
Stacey A.
Austin, TX
44 reviews
I have had Time Warner cable for the past year. I am not a fan. The cable menus are not easy to use. Also the internet is not great either. Unfortunately, we can't get dish because of the way our house is situated so I am forced to use Time Warner. We are getting Google Fiber in our neighborhood and I can't wait to switch over.
Kassandra V.
Kassandra V.
82 reviews
I only use this provider because it's the only one that offers high speed Internet in my area. 3 stars for the doing what i need it to do. not giving it 5 stars because of the price, and the fact that it goes out often (an outage as customer care reps call it), yet i still get charged when I'm without service for multiple days.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
Earn $224/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to learn more (don't forget to replace the (dot) with .)
Earn $201/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to learn more (don't forget to replace the (dot) with .)

Join now to gain access to over 14 million product reviews, free full size samples, and the latest product news.

Get Started

Are you a Brand or Agency? Contact Us