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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Nicolette D.
Nicolette D.
Akron, OH
23 reviews
The router box itself goes out often, and the company has few answers for the issues. Although, customer service is excellent, we can always get tech. workers out to our house quickly to at least asses the issues.
Casey O.
Casey O.
Wilmington, NC
70 reviews
The product (Internet) is fine, but the customer service could not be more terrible. They have a monopoly on the market and prices are unfair and always changing.
Jasmine L.
Jasmine L.
san jacinto, ca
12 reviews
They have the best service in town. I live in a semi small town but there are many cable companies available to us, this has to be the best I have ever been with
Kari O.
Kari O.
Malone, NY
43 reviews
Great service. On the other hand my bill keeps increasing and nothing is being added to my plan. They have also slowed down our internet just so we will upgrade
Tami R.
Tami R.
Kernersville, NC
19 reviews
TWC Internet is the fastest you can get in our area, which is the ONLY reason I have it. Their prices are ridiculously high and the customer service is lacking.
Elizabeth C.
Elizabeth C.
22 reviews
Super fast cable internet, great customer service. We very rarely have any problems, but if we do they are super fast to fix it, or let you know whats going on.
Saranda P.
Saranda P.
12 reviews
We have had the TV services for years and it is great. I wish we had a package with recording shows, but the Look Back on Demand works even better in its place. The internet is not the best, we have had problems with it being spotty, but it is much, much better compared to what we had before.
Gabie M.
Gabie M.
San Antonio, TX
10 reviews
I live on base so I HAVE to have time Warner cable. And I HATE IT. They have horrible customer service. And my internet is horrible. Most times my internet runs so slow. And I'd only be using it for my phone.
Rebecca M.
Rebecca M.
Rowlett, TX
181 reviews
I used time warner cable for our internet provider. I haven't had any issues with it and we have used it for over 2 years. I took off one star because I wish it was a little bit cheaper, but overall i am satisfied.
Sally M.
Sally M.
Harlingen, TX
11 reviews
Well unfortuantely this is the only cable provider we can use at the apt complex i live in..customer service could be better and prices could be a little better
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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