Terrible service. Bad prices. They even try to charge you for things supposed to be free so you have to constantly keep an eye on them. And when you call for help with your already bad experiences they try to sell you on more expensive useless plans. This company gets off on shitting all over their customers. I only use them because they're the only internet provider in the area. I moved into a new apartment and had to get my own service the first time in June. I've had about 6 or 7 issues with them since, in the span of a month & a half and I'm not the type to talk bad about companies like this, I'm really easy to please, but their service is just so bad this is the first time I've ever written a negative review. Avoid time warner unless you absolutely can't.