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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Courtney C.
Villa Hills, KY
130 reviews
Having recently just moved into my apartment I had to get wifi. I only had a few options and choose to go wth TWC. I have enjoyed my high speed internet and have not actually had any major issues with the service.
Rebecca M.
Rowlett, TX
181 reviews
I used time warner cable for our internet provider. I haven't had any issues with it and we have used it for over 2 years. I took off one star because I wish it was a little bit cheaper, but overall i am satisfied.
Kristina S.
Brown deer , WI
84 reviews
Time warner sucks. They overcharge for crap channels and when you have a problem their customer service reps will keep transferring you to other people hoping you will eventually give up and just hang up the phone.
Courtney S.
8 reviews
They aren't a bad provider of services. Sometimes I notice that our internet goes in and out but that is natural with internet. Cable service has been great, just minor cutting out problems while watching demand.
Maricela V.
51 reviews
Service is great but customer service isn't. There associates are sometimes not helpful and feel they are just reading off their script or there just plain rude.
Saranda P.
23 reviews
We have had the TV services for years and it is great. I wish we had a package with recording shows, but the Look Back on Demand works even better in its place. The internet is not the best, we have had problems with it being spotty, but it is much, much better compared to what we had before.
Jill D.
Cincinnati, OH
6 reviews
Time warner cable is more expensive, which is a huge turn off. But, the service they provide and their customer service is much better than other providers I've used. So, it's a win loose situation.
Cristal E.
Vernon, CA
12 reviews
TWC its ok it is better then Direct Tv the internet works good when it wants the only thing bad is the customer service which i hate calling in when i have to.
Denaysha S.
Buffalo, NY
11 reviews
It's very slow and I don't recommend it honestly. I have had it for years and don't really use the Internet enough on my home computer to feel like changing it
Nikki B.
Dayton, OH
21 reviews
I have used Time Warner Cable for years. I think their Customer Service is wonderful and my service is great. I never have my cable go out during storms or anything. I love my DVRs and everything about TWC.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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