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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Casey O.
Wilmington, NC
70 reviews
The product (Internet) is fine, but the customer service could not be more terrible. They have a monopoly on the market and prices are unfair and always changing.
Ivanna Y.
Raeford, NC
104 reviews
Time warner has been a wonderful company to work with. Not only were the guys who installed the equipment wonderful and helpful, but TWC also lowered our bill by $25/month when we fell on hard times in regards to money.
Kari O.
Malone, NY
43 reviews
Great service. On the other hand my bill keeps increasing and nothing is being added to my plan. They have also slowed down our internet just so we will upgrade
Jasmine L.
san jacinto, ca
12 reviews
They have the best service in town. I live in a semi small town but there are many cable companies available to us, this has to be the best I have ever been with
Elizabeth C.
22 reviews
Super fast cable internet, great customer service. We very rarely have any problems, but if we do they are super fast to fix it, or let you know whats going on.
Nicolette D.
Akron, OH
23 reviews
The router box itself goes out often, and the company has few answers for the issues. Although, customer service is excellent, we can always get tech. workers out to our house quickly to at least asses the issues.
Gabie M.
San Antonio, TX
10 reviews
I live on base so I HAVE to have time Warner cable. And I HATE IT. They have horrible customer service. And my internet is horrible. Most times my internet runs so slow. And I'd only be using it for my phone.
Sally M.
Harlingen, TX
11 reviews
Well unfortuantely this is the only cable provider we can use at the apt complex i live in..customer service could be better and prices could be a little better
Tami R.
Kernersville, NC
19 reviews
TWC Internet is the fastest you can get in our area, which is the ONLY reason I have it. Their prices are ridiculously high and the customer service is lacking.
Erica A.
Saratoga Spgs, NY
1 review
Time warner sucks. Im.stuck with them cause verizon fios is unavailable in my area. Their customer service is horrible and they are expensive for what they offer
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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