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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Delilah V.
Delilah V.
133 reviews
I don't have any issues with TWC. From time to time our internet goes out and I need to call customer service. At times the wait is long and they resolve all my issues with one call.
Amy D.
Amy D.
17 reviews
We absolutely love Time Warner Cable. We have had very few problems with them and the problems we've had, their customer service has been extremely nice and fixed it right away!!!!
Brittany R.
Brittany R.
Kirkwood, NY
68 reviews
Where I live I have no other options. Most of the representatives I have spoken to are rude, and want to get off the phone too quickly. I don't feel like they care about their customers at all. In addition I feel they over charge for their services.
jenny t.
jenny t.
Zanesville, OH
300 reviews
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Techie Expert
Level 1
I use Time Warner Cable for my internet service, I would say it is very high quality .I never have to wait , it is very high speed, so I don't waste my time waiting on things to load.
Jessica S.
Jessica S.
Buffalo, New York
12 reviews
I have been using Time Warner Cable for about 3 years now. I have cable and internet through them. The internet speed is really fast. Minimal lapses in anything. Wi-FI works great as well. The cable for the television is fantastic too. Customer Service is friendly and helpful. They also allow you to get your own box! And they have bundle options.
Okay TV wise its amazing like amazing but i have the highest speed of there wifi and let me tel ya it isn't fast its terrible just terrible i have the highest speed and its terrible!
Ilanna V.
Ilanna V.
55 reviews
CHANGE FROM VERIZON TO TIME WARNER AND NEVER LOOKING BACK!!! i cannot stress how great they are. Internet reaches every room. Their TV app for your computer/phone is perfect when someone hogs the TV (PLUS they have all channels on the app, not like Verizon) plus so much more channels offered for a lower price than Verizon. best company EVERRRRRR
Jessica B.
Jessica B.
Zanesville, OH
63 reviews
I have been a customer for the past 8 years some of there prices are expensive but if you call they can help lower your rate I have done this in the past awesome customer service!!
Sefika L.
Sefika L.
Utica, Ny
20 reviews
We use time warner cable as a internet provider and we have pretty awesome internet but if you have a problem don't call them because they by far have the worst customer service ever
Angie D.
Angie D.
Wynantskill, NY
72 reviews
Dependable service, although I think prices should come down a bit. Never had a problem with service so nothing to complain about, everyone need a provider, time warner is just fine.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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