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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Pamela H.
Shepherdsville , KY
42 reviews
I had this company many times in the past when they were going by different names at the time & was not happy with their service. I gave them another chance after using Dish & this go around I am very pleased & happy.
Mary A.
New York, NY
24 reviews
Have to use Time Warner due to location. Not my preferred cable provider but it is fine. We have outages every once in while which is inconvenient but they always acknowledge the issue and send someone out if necessary.
Clister H.
Twinsburg, OH
6 reviews
I really love this company. Unlike other cable companies, the don't have a service charge to come out and fix the equipment or cable lines. The price is a little high because the way they have their programs packaged.
Tina L.
36 reviews
Overpriced, you get less channels for more money than comparable other satellite companies. Having a landline that doesn't work yet they have come to "fix" it twice
Dave F.
1 review
Horrible service and super expensive for the internet speed you get! Also they only tend to send bills every other month so you're always late! WOULD NOT RECOMMEND!
Mallory C.
Dallas , TX
75 reviews
A necessary evil. Of course it's expensive but, my internet is fast and usually very reliable. They'll work with you on getting a good deal once you've been a customer for a while.
Emily W.
Louisville, KY
37 reviews
Price is entirely too high and they are constantly increasing my monthly bill. Internet speeds are decent but the amount of channels that I receive for the costs is horrible. I am currently looking for a new provider.
Jamel O.
East Elmhurst, NY
71 reviews
I have not had the greatest time with Time Warner Cable. RCN has been way better. I got better equipment and better customer service. RCN made it seem like they wanted me. Coal in your christmas stocking Time Warner!
Jennifer S.
Cincinnati, OH
13 reviews
The actual internet connection isn't bad. The only thing I don't like is the customer service. The tried to get us to get a faster connection and when we said we weren't interested, they hung up on us.
Emily L.
Killeen
75 reviews
Not too fond of TWC, not terrible, though. We always have a ton of issues, but customer service does a great job of fixing things over the phone. Pay extra for special channels which I do not receive. Wifi goes out frequently.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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