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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kaitlyn K.
67 reviews
Time Warner is unbeatable in our area when it comes to internet speed... but accomplishing anything with them is a nightmare. Customer service leaves much to be desired.
Kate L.
Conneautville, PA
106 reviews
I've had a good and bad experience with Time Warner. Internet speed is decent but I think the packages are pretty overpriced. Decent cable but again, expensive packages.
Nicole C.
Albany, NY
16 reviews
TWC is awful. Overpriced, terrible cable service, dropped channels and other issues. They are not helpful when you call customer service. They tell you to unplug your cable box and plug it back in as the solution to any problem.
Sue C.
Fresh Meadows, NY
25 reviews
Pricing goes up after 1 year period when they say that the discount price has stopped after 1 year, they don't tell you, you find out from your bill. Don't like it much but it seems the cheapest, not too many options in Queens.
Jazzc B.
Cincinnati, OH
54 reviews
Okay what can I say I tried everything from dish to DirecTV to Cincinnati Bell I love Time Warner Cable its the best hands down so far from the ones that I have tried I have to say that so far I am very pleased with their services
Annie W.
Hopkinsville, KY
22 reviews
I have always been pleased with time warner. The only complaint is how hard it is to contact.m customer service. And contacting our local office is absolutely impossible.
Tonya C.
Kansas City, MO
485 reviews
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Techie Expert
Level 3
I had Time Warner Cable for a long time, the internet was constantly going off and ruining my school work, the television stations stayed on for the most part, except extreme storms, but the channel line up could use a little work.
Marla  .
Columbus, OH
28 reviews
I used Time Warner Cable for several years and I loved it had a issue with it when we first got it but the service department was fantastic at taking care of the problem.
Sabrina H.
Binghamton, NY
28 reviews
Expensive. Always tacking on hidden fees. Rude customer service. Cable is way too expensive to even consider. If this wasn't my only option, I wouldn't use them. Period.
Misty M.
Lebanon Junction, KY
7 reviews
It could be worse, at least it doesn't glitch as as much as other providers. I would say the price range in a in between one, customer service is iffy and yeah it's good.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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