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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
NodKeya G.
NodKeya G.
Palmdale, CA
46 reviews
I used to have DirectTV and I absolutely loved it so making the switch to TWC was hard but they are stepping up. I can't really give you prices just because it's different for each home but I can say in the beginning my mom had a lot of problems. It eventually worked itself out and now we are okay with the service. I prefer TWC over all other brands besides DirectTV
Haydee G.
Haydee G.
Los Angeles, CA
54 reviews
Time warner is ok, I don't like that they charge extra for the recording of shows feature. And when I had that feature, it only provided a little bit of space so I had to constantly delete shoes I already recorded
Jennifer H.
Jennifer H.
14 reviews
Our package rates continue to increase. When you call to get a better deal they never have one for returning customers. It is ridiculous. There customer service is useless. Will be changing services very soon. Too many options available to pay150 each month for this crappy service and selection.
Rosa R.
Rosa R.
New York, NY
80 reviews
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Techie Expert
Level 1
It has such a slow connection. Constantly dropping the devices. When streaming videos from Netflix or Hulu it takes quite a bit to load and it is even worse if my roommate is home and using his devices. Wish there were more options available in my building /area but sadly the New York area I am in is very limited.
Anna H.
Anna H.
Graham, NC
37 reviews
I love my service with Time warner cable its a little bit pricey but I feel that it is worth it. I don't real have any problems with it missing up but if I do I find that they are very fast at fixing the problem.
j n.
j n.
30 reviews
I like how they have a 24 hr call service. I had problems with my internet at midnight once and called them. They helped me fix my problem and I'm so tankful. Internet can be lag gin sometimes but over I'm pleased.
Stephanie V.
Stephanie V.
33 reviews
It's not the greatest internet it looses connection almost most of the time, I have high speed internet, but it is still slow. And slow loading time. I would switch but I don't have the money to switch right now.
Janelle L.
Janelle L.
30 reviews
The only great internet we can find in our area. The price is a little steep, we seem to run into a few problems once or twice a year, but its to be expected. Nothing like frontier. Worth the extra amount of money.
Tara B.
Tara B.
Ilion, NY
12 reviews
I think the price they charge for internet is completely ridiculous, especially when we are constantly having to reset it because it doesn't connect! I wish there was another company in our area that we could use.
Jessica P.
Jessica P.
Rochester, NY
44 reviews
I have had a few hiccups with Time Warner Cable. I have searched for other providers however, due to the location of my house I can not get dish . Time Warner in the end normally works with complaints and fixing the wrongs... but sometimes the headache that comes out of the process is a bit much.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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