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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Nicole M.
Nicole M.
95 reviews
I am not a fan of time warner cable. I feel as though they are always raising their prices, and also their customer service is horrible. Their internet is fast and does work well hwever
Hailey S.
Hailey S.
Durham, NC
36 reviews
We have a lot of problems with our cable/internet/phone going out. Sometimes it takes a few hours to come back on but I wouldn't chose any other internet provider. the price is a little high but for the internet, it is well worth it when it actually stays on.
Leslie W.
Leslie W.
Summerville, SC
22 reviews
I have the most trouble with this company. The service and signal are poor and spotty. The equipment constantly needs resetting and the customer service people are always foreign and hard to understand. When you call you are on hold forever. Just last week I had an issue that required two phone calls and I was on hold for more than 40 minutes both times.
Mika M.
Mika M.
Overland Park, KS
70 reviews
It does its job, I am not the biggest fan of their pricing and the customer service hasn't been the best for my apartment complex. The complex is in a contract so we really had no choice.
Jade M.
Jade M.
141 reviews
There's good and bad if you pay out the wazoo your get decent service but the Internet and on demand will out of nowhere stop working and it takes a few days for them to come and fix it
Miya S.
Miya S.
Middletown, OH
19 reviews
I have used Time Warner Cable for my entire life. There have been times when the internet is slow but for the past couple of years, I have had 0 problems! Anytime the internet is acting up, I just call Time Warner and the problem is fixed right away!
Youa X.
Youa X.
Kansas City, KS
17 reviews
I would not go with time warner if i had other services in my area..they're service is bad and its over charging us! We only have cable and internet and we pay almost $200. its ridiculous that they increase our bill every year. Not sure why either!
Emilie A.
Emilie A.
Swanton, OH
3 reviews
I have had excellent customer service with Time Warner Cable! Everyone I have talked to has quickly and efficiently answered my questions. I've used Time Warner internet for over three months and have zero issues since setting it up. I'm very pleased.
Josseline V.
Josseline V.
Bell, CA
104 reviews
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Techie Expert
Level 1
Me gusta mucho aunque siempre hay trampas donde al año te cobran más te hacen que pagues y aunque no firmas contrato no te dicen lo que pasará con el tiempo y los programas que dan...
Ashlyn C.
Ashlyn C.
Newport, NC
8 reviews
We use Time Warner Cable for our internet and cable and it is really good at times but at other times it is not very good. Many times our internet has gone down or our cable is laggy.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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