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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kathie J.
Kathie J.
Gnadenhutten, OH
12 reviews
I have used Time Warner Cable for many years. I does a have good variety of channels. I leve the dvr as I use it often. The thing I do not like is that the price is very high and seems to get higher often. I have had good results with the customer service. I would recommend it to others if someone has the money for a higher priced service.
Autumn C.
Autumn C.
Reynoldsburg , OH
10 reviews
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Techie Expert
Level 1
I personally have not had a lot of luck with time warner. I find their prices to be very high for a low quality service. I always have issues with my box and internet. I pay an outrageous amount for the standard set of channels, internet, and dvr. If I was able to go with a different provider that offered my favorite shows and dvr I would
christain p.
christain p.
Bessemer city
15 reviews
I do not care for time warner cable too much, the reason i have them and havent switched is because i am locked into a contract and cant but as soon as that contract is up i will be switching. They have horrible customer service and their rates go up every month it seems like. I do not recommend them and i will not be a returning customer
Yomira V.
Yomira V.
Laredo, TX
41 reviews
Wifi is okay. It tends to be a bit slow and the cable guys never get to our place at the appointed time. If you're on a budget, it will do. As for online and phone customer service, they are very helpful, though that depends on the person you get. If you can save up, I would recommend you do, in case you're not a fan of slow internet lol
Alyssa M.
Alyssa M.
Waukesha, WI
166 reviews
Well it's a service that gives my TV and shows to watch so I would say that it's a good cable provider. I know that the pricing packages can change from when you initially sign up compared to how long you've had it so my mom is always complaining so make sure you know what you're paying and whether or not your bill goes up for no reason.
Andi F.
Andi F.
Lansdale, PA
46 reviews
TWC has a monopoly on services in my town. We only use internet, and are currently renting a modem. The cost for renting recently went up unexpectedly. Sometimes our internet gets slow if two or three people are using it, even though our plan is for six people. The cost worked out to about $10/person a month before the increase in price.
Robyn L.
Robyn L.
Sherman Oaks, CA
27 reviews
I feel like I'm in the minority sometimes, but I like Time Warner a lot! The internet is fast, the cable is great, and I feel like it's a good value. My only gripe is that HBO for some reason isn't as high definition as the rest of the channels. I haven't pursued fixing it, but I will say their customer care is very responsive and solid!
Kristina D.
Kristina D.
8 reviews
When we had TV service through direct TV I was very disappointed in it so much the we ended our cable service and moved to direct tv.

Internet wise we have not had too many issues besides the fact that I'm paying 45.00 s month for slow internet. No wifi no extras. We do have the router on loan from them but we do not have any thing else.

Jessica T.
Jessica T.
9 reviews
Hate time warner! If I could get any other service where I live than I would. Always have issues with my cable boxes or internet not working and when I call in I'm on hold for sometimes hours at a time just to be told "reset my box" which I do daily or I have to wait for a tech to come to my house which only fixes the problem temporarily
Andrea U.
Andrea U.
108 reviews
Three stars because four would be giving them too much credit. Im not in love with Time Warner as a cable company but I do love them for their internet. The cable receivers lag a lot and some times get stuck so I have to restart the entire box which takes about 10 minutes. Other than that their channel lineup is pretty good for my needs
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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