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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Jocelyn E.
69 reviews
It is very slow at times and it kicks off people when their are too many people on. i am paying 150 dollars a month for this. The customer service is terrible too.
April F.
Middlesex, NC
3 reviews
Customer service sucks. Over priced cable and internet. Hard to get someone who speaks English on the phone. CSR's in the local office always have sour look on their face.
Mayra W.
Fallbrook, CA
3 reviews
I love TWC. You can't beat the price. TWC also has a security system, which is awesome.
Samantha H.
Rochester, NY
10 reviews
Time Warner Cable is okay. It's very tricky to get anyone out to service your device. Luckily I live very close to their local branch so usually I pay them a visit if I am having trouble because I know it will be less work. It's not the most fun way to spend an afternoon, but at least my cable gets fixed.
Destiny Q.
Evansville, IN
66 reviews
I have just basic cable and haven't had any problems so far! there always nice when talking to them on the phone and is cheap!
Darsea C.
Ottawa, OH
104 reviews
Have always used TWC for cable and internet. Fairly happy with our overall experience with them. Not a fan of the constantly raising prices for the same services- when the services don't improve or change with the price increase.
camille D.
Herkimer , NY
133 reviews
Their customer service is a little less than perfect some of there reps are mean that's the main reason I dropped them for cable
Kimberlee S.
Orlando, FL
10 reviews
There is always certain issues with cable but when the weather is bad, the cable tends to stay on longer than with the other service providers
.
Omi N.
Bethlehem, PA
15 reviews
If I weren't bound to this service, I would go elsewhere. I don't watch TV anymore because of this company. They switched over to the digital box, claiming it would be an easy switch, and it took us over a month to get it back on track. The basic cable is very limited, and I am excited to switch to a new company, very, very soon.
mariana h.
274 reviews
I miss my time wamer cable company it was so good to me everything worked better then any other also very great price at first
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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