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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Morgan D.
Morgan D.
83 reviews
I have had both positive and negative experiences with Time Warner Cable. Overall, I feel that our internet is just ok. Our internet does go down fairly often, but most of the time, it's usually not for too long. We continue to stick with TWC because I have heard several complaints about other companies as well.
Gwen F.
Gwen F.
3 reviews
Time warner cable is the main provider where I live. The services overall are fine however the prices are extreme and when you add other TVs to your account they don't pick up all the channels. Customer service can be difficult to work with since many of the person's that answer the call have very heavy accents.
Darian D.
Darian D.
80 reviews
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Techie Expert
Level 2
I am not a fan of Time Warner Cable. I used to have them for cable and I was not impressed. We currently use them for internet because they are the only provider we can get in our location. The internet is spotty and works when it wants to. We have called several times to try and get it fixed but it never works.
Elaine L.
Elaine L.
Redlands, CA
119 reviews
We just changed over from Verizon/Frontier. I knew we wouldn't like them since my parents had them already for years. I like how we can watch TV any where we go. So I only have the boxes downstairs. I use my chrome cast to watch TV from my tablet in my bedroom. It works very well and on the go to the beach even.
Xen N.
Xen N.
Hebron, OH
9 reviews
Due to lack of options, I never have any other choice. Better than satellite. Wishing I had better FIOS in my area too. They just merged with another company so who knows, maybe they will sink to the ranks of comcast and I will finally be able to understand every Customer Service Horror story I read on Buzzfeed.
Karly R.
Karly R.
16 reviews
You get some good channels with the basic monthly plan. It's not the holy grail of cable TV though, when you think you have a lot of channels you really don't because the better channels are only available at an extra charge. Apart from that, I do think they do have some good promotional bundles once in a while.
Nella k.
Nella k.
Cincinnati, OH
17 reviews
I've had time Warner cable for my cable and internet for nearly ten years. I'm the past the service hasn't been great but in the last year it has really improved. My internet very rarely goes out and is has very quick download speeds. Although they may be a bit pricey, over all I am very pleased with my service.
Casey H.
Casey H.
Salt Lick, KY
92 reviews
I haven't been to happy with TWC since I moved 9 months ago. The workers are ok and do a good job but the service is highly overpriced. I have times of no service and just don't know how they can change the customers so much. I don't know that at this time if I would recommend this service to friends or family.
Jessica N.
Jessica N.
Lowell, NC
114 reviews
I hate to give the company I have 3 stars. But the main reason is because of customer services because they never reach the needed expectations! It is not affordable and they do not want to help you lower your bill! No I would not recommend my friends to this company! I have been thinking about changing myself!
Sarah K.
Sarah K.
Charlotte, NC
61 reviews
For how much we pay for our internet through Time Warner Cable, it should be great... but it's not. We have to unplug our router at least 4 times a day because it stops working at random times. Unfortunately we can't change our internet provider because of our apartment complex, or else we would in a heartbeat.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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