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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Keeley R.
Mansfield, OH
26 reviews
I only use TWC because they are the only provider in my area. Their customer service is terrible. There are frequent outages, and they try to find 1000s of ways to nickel and dime their customers.
Jennifer C.
Winchester, KY
34 reviews
I give one star because time warner cable doesn't work like it should. I am always losing all my channels. And my on demand is never working. Their customer service doesn't get anything done either.
Ashlee V.
71 reviews
There are times where twc is good but to be honest I wish I could get a different provider. They are super expensive for even having basic cable. The also negative about twc is if I want to watch a show online that needs a cable provider most of the time they are not on there.
Priscila R.
68 reviews
Really good internet and speed ! I use my ps3 my phone my husband phone and it keeps with a good speed ! the custumer servise i don't like it too much ! It is affordable ! it meets my expectations !
Ryan  S.
Medina, OH
7 reviews
Bad always lose my TV constantly when it's bright and sunny could just be a bad connection but time warner always says oh just in
Plug it and plug it back in that's what they say every time instead of comeing out and doing something about Ive given up I just deal with it
Helen L.
New York, NY
24 reviews
Service is alright for what we pay for, but we've had to get our router replaced at least three times over the last year and a half because we've gone internet-less for days in a row. The wifi signals are also really weak in the living room when our router is in the room.
Shamaine D.
Durham, NC
28 reviews
I honestly don't like much about TWC. The internet is very slow, and the cable is sub par. We only still have it because we don't really see any other options that offer anything better in the area.
Heather W.
Hilliard, OH
27 reviews
We are new customers to TWC but have been very happy with our service. If/when we have had outages, they have been helpful in resolving the issues. We even were given a credit for a lengthy issue. Their installation people are very kind and concerned for your satisfaction.
Kristi T.
Rochester, NY
20 reviews
Time warner cable gave my family a great deal for cable, internet, and phone. their price beat one of the biggest competitors in our area by a lot and they also gave a $200 gift card to us to help pay with the penalty of discontinuing our service with their competitor
alejandra l.
El Paso, TX
23 reviews
I like time warner cable its easy to connect easy to use snd it has a lot of channels.. Costumer service is great and they snswer really quick.. The only con is that sonetimes the signal goes out.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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