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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,983 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6983)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Nicole G.
Ilion, NY
226 reviews
I have never had a issue with time warner they have always helped me when I cal and have great customer service!!! If they can't fix it over the phone they will send a tech out and make sure it's fixed!!! They have been a great company and I have had them for a very long time !!!!
Emily M.
Durham, NC
26 reviews
Overpriced, just like most cable companies. It is much better than Comcast, though.. Haven't had nearly as many problems with my wireless internet or internet connection speed. The packages offered for cable aren't worth purchasing, so we use Netflix, Sling, and a digital antenna.
Tanna L.
Kyle, TX
102 reviews
They are ok. The customer service sucks. We used to use them more then just internet but it got to point with our cable having way to many problems that we stopped. So, we only have them for internet.
Holly S.
Goldsboro , NC
38 reviews
The Internet service in my area (Goldsboro, NC) is so spotty, even at non-peak hours. I paid extra for faster internet and still I get slow service. And don't even get me started on customer service..
Kristen D.
Johnson City, NY
21 reviews
Unfortunately, there isn't much option where I am. While the channels and shows aren't bad, the customer service severely lacks. The bill is often outrageous, and I'm often finding that I am being double charged for a lot. If there is another option, I would explore that instead.
Jennifer W.
Oneida, NY
5 reviews
Horrible service and support. Internet randomly stops working, every superbowl the Cable wont work for a good 3-5 minute. Al around not happy with this product but it is the only one offered in my area
Hasia J.
18 reviews
I hate time warner with everything inside me. Their prices change more often than I can keep up with. Customer care is a headache. They charge in advance for services you haven't used yet. Unfortunately they are THE only internet providers in my area so I am stuck with them
Lisa L.
Lees Summit, MO
20 reviews
We have a wide variety of channels but I feel this product is overpriced. We sometimes have issues with out Internet and would have given more stars but this affects when and how long we Can use this.
Rylie S.
Pickerington, OH
1 review
This company is expensive and our cable/DVR service doesn't work half the time. Also, for service calls they are never on time and they don't have the proper equipment when they do arrive. We would consider switching, but this is one of our only options where we are located.
Karen H.
26 reviews
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Techie Expert
Level 2
I feel their service is adequate , lately I have not been happy with slow internet connection, and increased prices.
Customer service is ok but if the prices continue to go up will look into Verizon.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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