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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,982 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6982)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Julieana F.
Julieana F.
Kaneohe , Hi
25 reviews
I like this cable company but sometimes I have issues with the cable box i don't know if it's just the area I'm in or the actual company/box itself but overall I like it and the on demand channels have a pretty large section
Angela C.
Angela C.
Cincinnati, OH
53 reviews
Everything is average for time warner cable. The internet always goes out when someone is using the phone just like the old days lol. The TV seems fine until every once in a while it'll go out for hours. Sometimes it will make weird screeching noises. No matter how much a worker comes out here it'll never be fixed
Kristen B.
Kristen B.
Plain City, OH
65 reviews
TWC is the only option we have in our area. When your things work, everything is fine. When you have issues, they seem to work the SLOWEST and without any rush. They aren't terrible, but they aren't the worst. At least the signal is still there if there is a storm unlike if you have satellite and it storms outside.
Shannon H.
Shannon H.
Temple, TX
10 reviews
Time Warner has improved a lot over the past few years. They have affordable plans and are typically very helpful when you call customer service. They also own up if they were in the wrong about something and take strides to make everything right. I would totally recommend them. Better than Comcast, for sure.
Kat G.
Kat G.
San Antonio, TX
17 reviews
Charge too much for services, cable is always going out or the box messes up and they just find something to blame it on they can never hold their own accountability. Wish there was a cheaper package without cutting so much
Amaris L.
Amaris L.
Bellflower, CA
32 reviews
They provide good service but they can be pricey. Their "promotions" only last 1 year after that the price goes and you have to call them. Sometimes the Internet service does slow down but I just reset my modem and it's back to normal.
Margaret C.
Margaret C.
Bronx, NY
28 reviews
I tried almost all cable companies but TWC really gave me the best deal. My previous company gave me a much lower speed for almost twice the price. I was shocked when I got TWC and my videos loaded so fast. I recomment TWC.
Kala M.
Kala M.
Lexington, KY
42 reviews
I like our cable/ internet deal through time warner. We got a good package for a good price. We do often have technical issues. With the service though but the customer service is really good about taking care of everything.
Samantha L.
Samantha L.
Kernersville
19 reviews
Where do I begin !? Bad customer service bad service. Cable constantly loading. Internet is so so. Lied to multiple times rates raised immensely without notice. One reason I have it is because I don't get fios where I live
Anusha V.
Anusha V.
14 reviews
We have Internet and landline connection. We have no other choice for out location and forced to get this. International calling is only 10$ per month with the local calling. I love this package and will recommend to others. Internet we use powerful modem and router for our big house other wise it's not good
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
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