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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Andee F.
N Hollywood, CA
11 reviews
Horrible company y that seems to only have slow internet speeds, and higher than average pricing for lackluster and honestly offensive to the current day market speeds. Not worth the time to get, and would get something else if it was available.
Anna C.
Lorain, OH
26 reviews
It would be great if prices weren't going up constantly and they weren't such a monopoly in the area I live in. There isn't any other cable company and TWC knows that. Our prices rise an avg of $15-20 a year (not including taxes). I'ts ridiculous!
Dannette K.
12 reviews
Time Warner Cable is the only company that services our area with out charging an arm and a leg. They are very good about accommodating us when we have an issue with our bill and if we have trouble with our service it is fixed very quickly.
Megan S.
London, KY
23 reviews
The internet speed is great, super fast amd not super expensive when its working. We seem to have a lot of issues with the connection going in and out pretty often so we have to reset our router and modem often and TWC usually are pretty helpful but they want to charge $35 every time they come out to fox something, even if its their fault.
Campbell Hall, NY
8 reviews
Time Warner Cable is a good value for the money. Unfortunately their customer services could be improved upon drastically. It took 2 1/2 months to be set up correctly and still have some issues with the quality of the services I receive. I have the triple play and have had to replace a box and had the service tech here multiple times
Chelsea K.
Alliance, OH
24 reviews
Whenever you have a ritual of show watching, it becomes a regular habit. With Time Warner Cable, you never know whether or not your cable box is going to act up, and when your show gets interrupted, you're not a happy camper. Although, this problem is very mild, it's the only problem I've ever had with Time Warner Cable. I give them four stars
Diamond S.
Coshocton, OH
8 reviews
I've had internet through time Warner cable for about 3 months now and have not run into any issues. Storms haven't knocked out power, I've only needed a tech once. The bill is decent for the service we selected. All in all, I'm pretty pleased
Samantha D.
Zanesville, OH
121 reviews
Time warner cable has fast internet and great TV but i do think there services is a little crappy and there prices are high as soon as your promotion is up your bill sky rockets and athats all the excuse they give you and its not really fair
Kate R.
West Columbia, SC
11 reviews
Not a fan of Time Warner! The service provided is overpriced for the quality received. Their internet service has always been sporadic and their customer service is awful. When you call, you are put on hold for a very long time and treated disrespectfully. Why do we continue to use Time Warner? Because it is the only option in our area.
Reagan M.
Lincoln, NE
21 reviews
Time Warner is terrible. Their internet is unreliable, they'll call you repeatedly for no reason, but when you need to get ahold of them for customer service, it's impossible. Be prepared to spend hours on the phone and not get anything done.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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