I am not a huge fan of TW. Their customer service is not the best you are often on hold for long periods of time and their pricing is all over the place. Their promos are so confusing!! You often forget when your promo ends so your price gets jacked up and you have to then try to get another promo. It's way too expenses and you get sucked into buying channels you don't use or watch just to get 1 channel you do watch. Overall, terrible. We are actually getting ready to drop them and buy everything a la cart (Netflix, Hulu, HBO, Starz, etc. ) if they don't watch out, they may become the next Blockbuster.