Woah there, it looks like your browser is out of date.

To get the best experience, please update your browser.

Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

  • Earn $271/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to lea...1 Answers
  • Earn $343/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to lea...1 Answers
  • Earn $224/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to lea...1 Answers
Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
Leave a Review
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Erin D.
Erin D.
Middle Village, NY
5 reviews
Time warner cable has been great. When I called to cancel our showtime they gave me absolutely no problems at all. It's very affordable, and they have a lot of great deals for new customers. I would definitely recommend to others because of the price, and all of their different plans and packages. Only concern is the connection on occasion, could be my TV though!
Jess R.
Jess R.
Santa Monica, CA
115 reviews
I really dislike time warner cable. I've had them multiple times at different apartments in different cities and the quality of what they offer is just terrible. I current have purchased the highest speed of wifi so my bf can play his games without problems and it is still constantly in and out. Works on our computers most times but shotty on the phones and Xbox.
Diana H.
Diana H.
428 reviews
Quite possibly one of the worst companies. They offer terrible service and over charge you for it. Their customer service is terrible and never actually help you out. Even if they promise to fix something, it never actually gets done and it never reflects on the bill. I would not recommend but sadly the American consumer has little choice in their cable company.
Not too bad for a cable company but not completely satisfied either. Prices go up and you have to argue to get a better deal which is not all that great with all the competition out there. Has maintained during bad weather but has frozen here and there on a good day. My upgrade on Internet seems to have gone down, not really an upgrade. Again, it could be worse.
Kate K.
Kate K.
Wailuku, HI
38 reviews
I haven't had much negative experience with Time Warner. Their customer service is super nice, at least in my area, and we're satisfied with our services. Our Internet speed is inconsistent sometimes, and the functionality of some of their auxiliary services leaves a bit to be desired-- the TWC app doesn't work a lot of the time. Overall, though, it's been fine.
Shelby D.
Shelby D.
Gansevoort, NY
44 reviews
Badge Icon
Techie Expert
Level 1
I really don't like Time Warner's internet, I have the fastest speed (50 mbps) and it is INCREDIBLY SLOW. My phone and other devices constantly disconnect and rarely work how they're supposed to on wifi. They also overcharge and try to force you into a triple play even if you don't need it. If there was another provider in the area I would switch in a heartbeat.
Kathleen R.
Kathleen R.
Swansboro, NC
21 reviews
TWC is hit or miss with us. Their customer service leaves a lot to be desired. Unfortunately, our only other option is Dish or Direct TV. Direct TV isn't reliable and Dish is expensive plus we can only get TV, have to go elsewhere for phone and internet because of where we live. So it was cheaper and easier to bundle with TWC. We just put up with the negatives.
Penny S.
Penny S.
Summerville, SC
118 reviews
Time warner cable gets the job done. Sometimes there are problems, but Time warner usually fixes problems right away if needed. It's good, but i haven't tried others so I wouldn't know what's better or worse to be honest.

Love the DVR box and on demand cable. I really like that you can log in to watch shows and DVR you've recorded on phones and iPads and such!
Christie H.
Christie H.
Concord, NC
3 reviews
Internet and television service are fast and never out. If you're on time with your payments, you can call and get promotional offers every few months ultimately lowering your bill. I have a bundle including home security and phone. I've been a customer of theirs for 7 years now and have no plans on leaving them. Not 5 stars only because they are a bit pricey.
Vanessa S.
Vanessa S.
Hilliard, OH
8 reviews
I just switched to TWC and I'm very impressed! Setting up the service was very painless and they were extremely friendly on the phone. They installed less than 12 hours later at exactly the time I wanted, with no extra fees. The person assisting me on the phone was very helpful about explaining what the bills and initial costs were going to be. Very Impressed!
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
Earn $224/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to learn more (don't forget to replace the (dot) with .)
Earn $201/day Online! --> Visit bit(dot)ly/2f0AnQs <-- to learn more (don't forget to replace the (dot) with .)

Join now to gain access to over 14 million product reviews, free full size samples, and the latest product news.

Get Started

Are you a Brand or Agency? Contact Us