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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Ronda P.
21 reviews
I have been pleased when I've had to contact Time Warner Customer Care. There was not a long wait time before being connected to a customer service agent.
Chandra J.
Fayetteville, NC
12 reviews
Great customer service and assistance with setting up. It was easy to exchange my cable box when it was no longer working. Definitely recommend using TWC.
Maribel B.
Raleigh, NC
26 reviews
En ningun momento se nos han presentado inconvenientes con nuestro servicio de internet con esta compañía. La red es rápida para los equipos que manejamos.
Karole J.
Cary, NC
18 reviews
Terrible customer service. Limited choices in programming. Technical support is non-existent. I only have it because there are no other options in my area.
Rachel B.
Nashport, OH
12 reviews
The only service provider in the area. Rates are high and customer service is not the friendliest. But my internet works, so I guess they can have 3 stars.
Tammy S.
16 reviews
I really have no choice but to use them because of my area but. I have never had an issue with customer service. My internet keeps going out all the time.
Kylie P.
Eastvale , CA
9 reviews
Better then AT&T in my area but it is the same with AT&T and by that j mean it's slow service and sometimes problems but it's better to pay less than AT&T
Alexia A.
Laredo, TX
61 reviews
Great service, the internet , cable and phone are very fast and never give me issues. TWC are very flexible with payments and make it really easy for you.
Ariel b.
Dallas, Nc
12 reviews
They are a great company but they like to run over you. they were supposed to reimburse me for a month of bad Internet and it took them 4 months to do so.
Tamara P.
Carson, CA
36 reviews
I haven't had any problems with this cable company. Whenever I needed them, they were there to answer my questions or successfully troubleshoot my problem,
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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