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Time Warner Cable

BY TIME WARNER CABLE #2 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,981 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6981)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Casey G.
Casey G.
Buffalo, NY
30 reviews
Horrible customer service, with unrealistic prices for service that is constantly interrupted or just not working at all.
lacy b.
lacy b.
Newcastle, ME
45 reviews
Very good company really tries to work with you. And lower your bill when they can. I have never really lost my internet.
Rebecca D.
Rebecca D.
Greenville, PA
17 reviews
I'm not happy how the prices keep going up once the promotions are over you don't get notified they just send a huge bill
Alexis G.
Alexis G.
Amsterdam, NY
64 reviews
Time warner cable calls too much and their customer service sucks. The people are rude and don't know what they're doing.
Jennifer J.
Jennifer J.
Locust Grove, GA
60 reviews
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Techie Expert
Level 2
Internet access is spotty at times. We have to reset our modem often. But other than that, we have had a good experience.
Sarah B.
Sarah B.
59 reviews
It works great when it's working, but when there's a problem it can be difficult to get a hold of someone to come fix it.
Christina M.
Christina M.
Corona, CA
45 reviews
I switched from At&t to time warner and it was the best choice. We get more for our buck and the customer care is better.
Leslie G.
Leslie G.
Perris, CA
29 reviews
Time Warner Cable has good service but it is not exceptional. Performance needs to be better for the price that they ask.
Magda V.
Magda V.
miami, FL
113 reviews
Passing programs are incredible and I love all are learning for all people age and any puee them are entertaining and new
Jillian G.
Jillian G.
86 reviews
On and off good service and internet goes down alot. Customer service is also on/off. A hit or miss service on most days.
Elizabeth C.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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