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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Marissa S.
Madison, WI
96 reviews
Time warner is the only option in my area. Makes me feel like it is a bit of a monopoly. Service is ok. I have one roommate and sometimes the wifi can't handle the two of us. Prices are too high and I've had both amazing and terrible customer service experiences
Joy O.
Raleigh, NC
20 reviews
They are pretty good in general, but this one time there was a snow storm and we find have cable for like 3 days. The thin if we had that bundle where it was cable phone and Internet so we didn't have any of that.
stacie g.
Kettering, OH
40 reviews
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Techie Expert
Level 1
I think Time Warner can be a little pricey but once you tell them you're switching services they will negotiate with you. Every experience I've had with their customer service has been pleasant
Lynette v.
Killeen, TX
3 reviews
All I can say that even though its a bit pricey but you pay what its worth. Way better than our old cable and internet provider.
sarah t.
Monroe, NC
23 reviews
Not the worst company I have ever had to deal with in my life. Customer service also sometimes answers before the next week. Frankly I don't feel like I am being laid bare and tortured every time I have a problem so I would recommend about a million times over Comcast or AT&T. May they burn forever,
Sarah C.
36 reviews
Great service! We don't use our cable too too often, but it seems to work every time we want to use it. I would overall recommend them.
Sara F.
Beaufort, NC
58 reviews
TWC is okay. We have had our issues. As for the internet and cable, TWC is great. The customer service though is really just TERRIBLE.
Dollie M.
Ontario, CA
44 reviews
Time warner cable i don't really like to much they are really expensive i would highlty recommend getting direct tv.
Linda C.
Waldo, OH
24 reviews
We have been customers of Time Warner Cable for well over 20 years. They are consistent and rarely do we have to call technical support. We use them for TV, phone and internet. We don't have to worry about losing connectivity during storms. The four stars is because when we DO have to call customer service, the wait is very long.
Kandyce M.
Hemet, CA
42 reviews
I absolutely love TWC. Amazing customer service. Short hold times, very helpful staff. The price is kind of expensive but it's worth the money. They do meet all of my expectations. I would recommend TWC before any other company.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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