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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kathie J.
Gnadenhutten, OH
12 reviews
I have used Time Warner Cable for many years. I does a have good variety of channels. I leve the dvr as I use it often. The thing I do not like is that the price is very high and seems to get higher often. I have had good results with the customer service. I would recommend it to others if someone has the money for a higher priced service.
Autumn C.
Reynoldsburg , OH
11 reviews
I personally have not had a lot of luck with time warner. I find their prices to be very high for a low quality service. I always have issues with my box and internet. I pay an outrageous amount for the standard set of channels, internet, and dvr. If I was able to go with a different provider that offered my favorite shows and dvr I would
christain p.
Bessemer city
15 reviews
I do not care for time warner cable too much, the reason i have them and havent switched is because i am locked into a contract and cant but as soon as that contract is up i will be switching. They have horrible customer service and their rates go up every month it seems like. I do not recommend them and i will not be a returning customer
Yomira V.
Laredo, TX
46 reviews
Wifi is okay. It tends to be a bit slow and the cable guys never get to our place at the appointed time. If you're on a budget, it will do. As for online and phone customer service, they are very helpful, though that depends on the person you get. If you can save up, I would recommend you do, in case you're not a fan of slow internet lol
Jessica T.
9 reviews
Hate time warner! If I could get any other service where I live than I would. Always have issues with my cable boxes or internet not working and when I call in I'm on hold for sometimes hours at a time just to be told "reset my box" which I do daily or I have to wait for a tech to come to my house which only fixes the problem temporarily
Robyn L.
Sherman Oaks, CA
27 reviews
I feel like I'm in the minority sometimes, but I like Time Warner a lot! The internet is fast, the cable is great, and I feel like it's a good value. My only gripe is that HBO for some reason isn't as high definition as the rest of the channels. I haven't pursued fixing it, but I will say their customer care is very responsive and solid!
Alyssa M.
Waukesha, WI
166 reviews
Well it's a service that gives my TV and shows to watch so I would say that it's a good cable provider. I know that the pricing packages can change from when you initially sign up compared to how long you've had it so my mom is always complaining so make sure you know what you're paying and whether or not your bill goes up for no reason.
Scottie L.
Chino Hills, CA
46 reviews
I've only used time warner cable as my internet provider. I need to say, their installation service is perfect. I recently moved into an old building where internet has never been installed so they have to drill some holes on the wall and connect the cable. Man, under 95 degrees on a ladder working for an hour for this, thats hard work.
Andrea U.
124 reviews
Three stars because four would be giving them too much credit. Im not in love with Time Warner as a cable company but I do love them for their internet. The cable receivers lag a lot and some times get stuck so I have to restart the entire box which takes about 10 minutes. Other than that their channel lineup is pretty good for my needs
Amber R.
54 reviews
I don't particularly like Time Warner Cable. There are however, a few pros. It is pretty affordable. You don't get as many channels as you would with a more expensive TV provider. The wifi is also really tricky. At times it is so good, but most of the time it is really slow and quits. I usually have to reset my wifi about 5 times a day.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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