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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,956 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6956)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Ingrid R.
South Gate, CA
264 reviews
Can I say expensive!!!!!! I think cable and cable packages are extremely expensive now days. Haven't really had any problems with the service I guess that part is ok
Meghan  G.
Erie, PA
24 reviews
Great company but if you ever need to call for anything, you will be wasting a good 3 hrs minimum on the phone to get nowhere. customer service is not the best but I hope that it gets better
Cathy B.
Zebulon, NC
9 reviews
I haven't been with them very long. They seem to be very helpful, both over the phone and live chat. Internet is a little slow but you get what you pay for; we have the lowest speed available.
Annie T.
Milwaukee, WI
33 reviews
For the most part time warner is reliable but have been having a lot of issues but i will say they have stepped their game up on their customer service end it has been much worse in the past
Brooke B.
Corry, PA
12 reviews
Its not too expencive and it doesnt have a faulty sattilite dish that gets messed up by snow and rain. My family and i made friends with our TWC guy a while ago while we were doing home renovations and moving he was very friendly. I would reccomend
Elizabeth C.
Brooklyn, NY
4 reviews
This is the only provider in my area. I need to reset my internet often, make it it quite inconvenient. Can be slow at times, especially if there are multiple devices being used at once
Kristin F.
Murrieta, CA
15 reviews
Time warner is horrible. The only reason I have used the for the last 3 years is becasue the complex I live in requires it. The bill is always wrong, the internet and cable is horrible.
Kelly Y.
Rego Park, NY
9 reviews
I love that there's TWC Wifi every where I go so if I am nearing the end of my data usage, I can easily log onto TWC Wifi!
My connection rarely drops so I have absolutely no complaints.
Austin G.
Terre Haute, IN
36 reviews
Very slow. We pay for top notch internet and receive nothing close to this at all. They are good in a sense that they will upgrade you for free but then not perform to that
roxana p.
Lewisville, TX
25 reviews
I got told that HBO was included if I selected a certain package so i said yes. then I received the bill to find out that I got charged for HBO and the sales rep included a phone line.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
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