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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Harmony R.
Honolulu, HI
27 reviews
These guys are terrible in Hawaii....not only have they run a monopoly for years, but they've managed to give shotty below average service to our entire state for years. Thank God they are being sold.
Jill D.
Cincinnati, OH
6 reviews
Time warner cable is more expensive, which is a huge turn off. But, the service they provide and their customer service is much better than other providers I've used. So, it's a win loose situation.
Charlaine B.
Dripping Spgs, TX
50 reviews
No real guide. I would like to know what is showing instead scrolling through. If you can get past that its pretty good its just really annoying for me since i don't have the channels memorized also
Sara W.
Lees Summit, MO
139 reviews
I really like Time Warner, it's a little pricey for our super basic cable and internet. But they're always very friendly, they are available 365 days a year and the customer service is soooo nice.
Daniela K.
Johnstown, NY
7 reviews
I have been a customer with Time Warner for 16 years now (same account) and they are not very helpful when it comes to helping long time customers save money. They are more for getting new customers
Stacy H.
Brooklyn, NY
55 reviews
We had to cut our cable service because they we kept calling for poor reception. There was a broken box at the connection. 2 1/2 years after the first call, we are still waiting for them to fix it.
Jenny W.
47 reviews
I have always used time warner never used anything else. They atre in call 24-7 if you ever have any issues or questions. They have heresy customer service and ate very eager to help in every way
Lara F.
Graham, NC
11 reviews
TWC has great service and options. The internet speed options are scalable but you will pay for it all. Request a promo yearly and lock the rate in for the year. Their prices increase frequently.
Rosaura G.
Brownsville , Tx
7 reviews
Extremely slow. Always in and out. We've been told there was a problem in the area for months now but they could not figure out the problem. They need to keep up with times and the high demand.
Addie H.
Charlotte, NC
35 reviews
Not as impressed with the service we've received from TWC. We constantly have extra charges on our cable bill that just "appear " out of no where and it's always a hassle to get them taken off.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
What are some good competitors to Time Warner?
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