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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Joselle G.
New York, NY
20 reviews
The customer service is a consistent challenge. The service is spotty and basic at best. I just wish we had a better option in our building.
Maryann S.
8 reviews
Time Warner Cable to adequate for the service they provide. It is too expensive and not affordable to customers.
Christa R.
47 reviews
We used to to have Windstream, our connection was never reliable. We can tell a HUGE difference since switching and we were able to add cable for only $10 more than what we paid for just home phone and Internet.
Maria Z.
Indio, CA
152 reviews
It's a good cable , has a lot of good channels. A lot of people have time warner cable. Fast internet ! I really like it. It's affordable, which is a good thing . I recommend it if your looking for a good cable
Brittany S.
119 reviews
Pricey! very pricey. however, I love the TV and the internet connection most days! We have what we need and they do not keep taking channels from us like other TV companise have
Sarah L.
26 reviews
We had a few problems with billing when we first moved into our apartment...we had a discounted price that was agreed on before we begin service and the first few months they over charged us. Since then they have refunded us the money and haven't overcharged again since!
Jillian D.
March Air Reserve Base, CA
31 reviews
Service works great. I have no complains. Their customer service is there when you need them. I called once about my bill and they fixed the problem with no issues. I would recommend time warner
Alyssa s.
Newark, OH
63 reviews
Love the service but not the price
Bill keeps going up and that really isn't what I like to see
Emily S.
Grove City, OH
69 reviews
I find the service to be exceedingly overpriced. It's not fair that loyal customers continue to see an increase in their fees and no change in service. I will say that the most recent time we were on the phone with customer service (about the price) the gentleman who helped was very kind and understanding. But if I'm paying $80 a month for their middle Internet speed, there should NEVER be any outages. 3 outages in the weeks immediately following Time Warner's buyout by Comcast doesn't speak well for my customer satisfaction.
Megan C.
5 reviews
I like having cable but it gets expensive so my family and I are deciding if we should keep the cable or just use hulk and netflix
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