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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
T T.
23 reviews
If we could go back to Fios we would in a heartbeat. Over priced and service is horrible. Our cable box and Internet stop working all the time. On demand is never on demand when I want to work. Customer Service is never helpful
Wendy M.
Austin, TX
15 reviews
Time Warner is a good company. They attend to issues in a timely matter. They try very hard to keep the customer happy. They have been a very easy company to work with.
Jordan B.
Temple, TX
29 reviews
I like time warner cable for the area i live in now but its not the best service. Also when i have a problem and call customer service i usually have to wait a long time.
Derrick F.
Watertown, NY
1 review
Time warner cable is very expensive they have fair services to offer. They also have great starting deals but once those expire the cost of there services almost doubles.
Stephanie K.
Georgetown , KY
18 reviews
Techie Expert Level 1
I had a rough time getting my services started. I had to talk to customer service multiple times after trying to set it up online. I haven't had any problems since then.
Amanda D.
20 reviews
Hit or miss. I've had great service from TWC in the past but horrible support. When the Internet works, it's very fast and reliable for weeks. When it doesn't, it could be a week before they are able to get it working again..
Mayo C.
N Hollywood, CA
29 reviews
Thinking about switching providers. The customer service is horrible and the internet always cuts in and out. It's always a gamble whether the internet will be on or off.
Bridget F.
1 review
Time warner cable has great customer service. Whenever I call with an issue, it is always resolved in a timely manner. If the current representative can't assist me, a different representative has called me to resolve the issue.
Maria M.
Warren, OH
16 reviews
Terrible, the service keeps getting worse as their prices keep getting higher. If I had another provider in my area that offered internet I would switch in a heartbeat
Katie P.
San Diego, CA
25 reviews
TWC is ok. The internet cuts out on me, but in San Diego they definitely have the best deal for internet service. I don't know I would go to them if I was somewhere else.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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