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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
April F.
Middlesex, NC
3 reviews
Customer service sucks. Over priced cable and internet. Hard to get someone who speaks English on the phone. CSR's in the local office always have sour look on their face.
Sabra B.
Shepherdsville, KY
9 reviews
We continue doing business with TWC because they are the only option in our area. Customer service is horrible and prices continue to increase due to lack of competition.
Darsea C.
Ottawa, OH
104 reviews
Have always used TWC for cable and internet. Fairly happy with our overall experience with them. Not a fan of the constantly raising prices for the same services- when the services don't improve or change with the price increase.
Tara S.
New York, NY
56 reviews
I wish i had better things to say. I've had my modem changed 6 times in as many months-no discount either. Customer Service is excellent, cable and wi-fi service is not.
Veda D.
26 reviews
Not a fan of TWC. Internet connection is fairly consistent but streaming & gaming speeds can lag at times. They are terrible about price gouging their existing customers.
Veronika T.
Portsmouth, NH
10 reviews
Decent choices but pricing packages are not flexible enough, online usage is not very intuitive for first time users. Just another cable company with monopoly in our area
Christina W.
98 reviews
I HATE TIME WARNER CABLE WITH THE FIRE OF 1000 SUNS!!! They overcharge, give terrible service, and every time I turn around my bill is going up. I would switch companies in a heartbeat but there is no other competitor where I live.
Brittany R.
Jamestown, NC
23 reviews
Their beginning prices and bundle packages are great but after that first year of the special prices, you pay an exorbitant amount. They also have poor customer service.
Melissa S.
Nicholasville, KY
5 reviews
Customer service is crap and for the little mps that I get for internet I am paying way too much. We can't even get basic cable here without our bill jumping up to over 200
Candie F.
Dobson, NC
43 reviews
Time Warner is a better company that I've used so far. They are much better than satellite and I don't have to worry about them changing the prices of the services I get.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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