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Time Warner Cable

BY TIME WARNER CABLE #4 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,959 Reviews

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Time Warner Cable
Time Warner Cable
Reviews (6959)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Cynthia A.
Jackson Heights, NY
40 reviews
One of my favorite cable company best internet service they don't even take long on the phone I've had a 5 minute recovery for my internet guys switch to time warner cable
The best in my area however not the best overall. Often have problems with it including TV freezing up and channels not working. But I do enjoy it's features when they work
Melissa D.
Worthington, KY
26 reviews
While I prefer Time Warner Cable to other TV service providers, they are expensive and have terrible customer service. I actually had a awful encounter with them yesterday.
Allyson W.
Miamisburg, OH
186 reviews
Their customer service is lacking and their prices are kinda high, but we like our service a lot. On demand is awesome and being able to pause and fast forward is amazing.
Christina W.
98 reviews
I HATE TIME WARNER CABLE WITH THE FIRE OF 1000 SUNS!!! They overcharge, give terrible service, and every time I turn around my bill is going up. I would switch companies in a heartbeat but there is no other competitor where I live.
Brittany R.
Jamestown, NC
23 reviews
Their beginning prices and bundle packages are great but after that first year of the special prices, you pay an exorbitant amount. They also have poor customer service.
Cassandra V.
Corp Christi, TX
147 reviews
Great cable company and reliable internet only negative thing is if ur late on bill by 2 months they completly close ur account and have to start all over which is annoying
Veda D.
26 reviews
Not a fan of TWC. Internet connection is fairly consistent but streaming & gaming speeds can lag at times. They are terrible about price gouging their existing customers.
Angela L.
Raleigh, NC
34 reviews
TWC has the worst customer service. I have waited on hold before longer than 30min and then was disconnected. What a waste of time. My DVR box works pretty well. Sometimes the light is on but the TV will read no signal. strange. I prefer AT&T uverse.
Veronika T.
Portsmouth, NH
10 reviews
Decent choices but pricing packages are not flexible enough, online usage is not very intuitive for first time users. Just another cable company with monopoly in our area
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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