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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,984 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6984)
Q&A (668)
Media (7)
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PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Marlea M.
Napoleon, OH
150 reviews
We have used time warner cable for years, and overall they're an okay company. We have had issues in the past but don't really have any other cable companies around to switch to.
Maria G.
Austin, Tx
12 reviews
Internet service can be sketchy at times and the service is extremely overpriced. It is nearly impossible to get internet without cable, yet it's the only way to get a deal
Victoria D.
Potsdam, NY
11 reviews
The Internet runs fine. It is a little slow at tines, especially when multiple people are using it. Time Warner takes a long time to help you if you have a problem though.
Cynthia A.
Jackson Heights, NY
40 reviews
One of my favorite cable company best internet service they don't even take long on the phone I've had a 5 minute recovery for my internet guys switch to time warner cable
Felicia V.
19 reviews
They are great with providing good customer service and maintenance. Sometimes the Internet could use a little boost tho. But all in all a great company and love the service.
Natalie M.
17 reviews
not the best. over rated and over priced. customer service blows.. not the least bt professional-- loud call center when u call in.. hate thet they are my only local option
Wendy B.
Somerset, KY
72 reviews
The Internet is fast and the channel selection is good, but we suffered several outages and price hikes this year. It doesn't pay to stay with a company for long term anymore.
Melissa D.
Worthington, KY
26 reviews
While I prefer Time Warner Cable to other TV service providers, they are expensive and have terrible customer service. I actually had a awful encounter with them yesterday.
Krysta L.
Halfmoon, NY
23 reviews
I am not a big fan of TWC. Some normal cable channels don't work on our TV for some reason and they always hit you with weird fees on your bill. The customer service is awful.
Bridgette M.
Cincinnati, OH
7 reviews
Been Time Warner subscriber for many years. The customer service is one of the best I have ever dealt with. If there is ever an issue the word hard to get it resolved ASAP.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
47 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
57 reviews
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