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Time Warner Cable

BY TIME WARNER CABLE #5 in Cable Providers

3.2 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,957 Reviews

Top Questions See all 668 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6957)
Q&A (668)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Amber R.
Sylvania, OH
59 reviews
I am looking into better. We've had nothing but problems. It's slow. Even with the top speed. The range is horrible. Even though we bought their top router. It's frustrating.
Michelle H.
Winston Salem, NC
65 reviews
I haven't had service long but so far it's okay. There customer service could be a lot better. If not careful you may be billed more so please look at your bill carefully.
Deborah G.
Louisville, KY
42 reviews
The service is ok, but the customer service and tech support sucks..and that says something as I work for Charter.
Whenever I call for tech support, I get someone in India.
Lydia P.
Lexington, KY
13 reviews
I really like time warner service! The high speed internet is great for me as I do a lot of live streaming using Hulu and Netflix. I also enjoy the cable, it's like any other.
Felicia V.
19 reviews
They are great with providing good customer service and maintenance. Sometimes the Internet could use a little boost tho. But all in all a great company and love the service.
Bridgette M.
Cincinnati, OH
7 reviews
Been Time Warner subscriber for many years. The customer service is one of the best I have ever dealt with. If there is ever an issue the word hard to get it resolved ASAP.
Monday C.
Mount Dora, FL
34 reviews
The customer service department is easy to reach and they are extremely helpful, this is what I love most about the company. The least favorite part is the price for product
Cindy G.
Kannapolis, NC
40 reviews
The internet is great I really love the speed. The only concern is that it is a lot for internet access and after a certain amount of time the price of the bill does go up.
Emily K.
Milwaukee, WI
30 reviews
The time warner cable phone app is never working. I am never able to record shows from my phone or check the listing. Customer service always has a very long wait as well.
Mikayla M.
9 reviews
The service goes out all the time, and its hard to keep a strong connection but overall the cable is pretty good and the price isn't so bad. Service however lacks sometimes.
Elizabeth C.
Wilmington, CA
57 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
48 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
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