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Time Warner Cable

BY TIME WARNER CABLE #3 in Cable Providers

3.1 out of 5 stars
  • 5 Stars22%
  • 4 Stars21%
  • 3 Stars28%
  • 2 Stars15%
  • 1 Star14%
3.20 / 5 based on 6,960 Reviews

Top Questions See all 49 Q&A

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Time Warner Cable
Time Warner Cable
Reviews (6960)
Q&A (11)
Media (7)
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REVIEWS
PRODUCT HIGHLIGHTS
  • "For years, I just lived without cable so I didn't have to deal with their terrible customer service, price gouging and boxes that never worked." in 19 reviews
Kelsey B.
81 reviews
I hate TWC with a passion. Their service sucks. You're on a shared connection with your internet, so you're not even paying for the speed you bought. The price is always changing.
Victoria O.
Wilder, KY
15 reviews
I think that Time Warner Cable is very expensive and I do not like how they are constantly raising the prices when you are a long term customer and signed up for a certain price. They are also not willing to work with you on lowering the price
Doris D.
W Terre Haute, IN
14 reviews
Haven't had cable issues but phone and internet have worked less than it has worked had serviced an it was something to do with modem so they put in new one. but no credit on bill
Jenn D.
Wappingers Fl, NY
23 reviews
I haven't had many problems. For the most part pretty good service. I did have to replace my cable box because it stopped working but the time warner workers were very helpful.
Ashley K.
Lexington, KY
13 reviews
I pay a lot for just Internet service and most of the time I get an ok signal. Customer service is horrible, and installation took 6 hours, if we had another option I'd take it
Lindsay W.
Marion, NY
17 reviews
I like time warner. It has good picture quality. I wish they would get rid of the promotional pricing and just stick with a flat rate, this way your bill doesn't surprise you.
Michelle C.
30 reviews
I rather have another company dealing with my internet. Unfortunately they are the only internet providers in my area. Their prices are ridiculous compared to the awful service
Lindsey R.
15 reviews
The internet rarely works and is slow. It could take me anywhere from 5-30 minutes to convince my computer to connect to the Internet and nobody can figure out how to fix it.
Katie S.
Vermilion, OH
6 reviews
my cable box glitches a lot but the service provided is quick and effective. when it is functioning properly i feel that it is a good provider and has several positive sides.
Kersti A.
20 reviews
Occasionally spotty service. Have had many, many negative experiences in the past. So far this new subscription is working out okay. Customer service seems to be lacking some.
Elizabeth C.
Wilmington, CA
60 reviews
Is Time Warner cabel good for the internet service? Or AT&T. Because I'm trying to get a Internet provider.
Araceli R.
New Windsor, NY
49 reviews
Are there any special promotions to help you save money or any discounts?
Joshua D.
Fayetteville, NC
56 reviews
What are some good competitors to Time Warner?
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